TrustRadius: an HG Insights company

What is Meplo?

Meplo is an automation platform offered by Meplo.it (impresa individuale) that aims to enhance customer service for businesses. According to the vendor, Meplo provides an automatic answering service using SMS or WhatsApp messages, allowing businesses to promptly respond to incoming calls. This feature acts as a virtual receptionist, providing immediate responses to callers. Meplo is designed for small and medium-sized enterprises (SMEs) in various professions and industries, including service-based businesses, healthcare professionals, the hospitality industry, retail businesses, and professional services.

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