Merchanto

Merchanto is a chargeback prevention solution designed to protect businesses from one of the most damaging threats in online commerce: chargebacks. By working directly with issuing banks, Merchanto empowers merchants to detect and resolve disputes before they escalate—saving money, preserving merchant accounts, and keeping customers satisfied.

Unlike traditional fraud detection tools that only flag suspicious behavior after a transaction, Merchanto operates at the pre-dispute level. This means an alert is sent from the bank before a formal chargeback is initiated, allowing the merchant to issue a refund and stop the process in its tracks. This proactive model can reduce chargebacks further, drastically lowering financial and operational risks.

Merchanto boasts users among hundreds of online merchants, SaaS platforms, and payment service providers (PSPs) across North America and globally.