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User-friendly Interface: Reviewers have consistently praised Chargebacks911 for its user-friendly interface. This feature has been …
Overview
What is Chargebacks911?
Chargebacks911 is the original chargeback management solution. Chargebacks911 specializes in helping online businesses prevent chargebacks, minimize loss, mitigate risk, recover lost revenue, and enhance the customer experience.
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What is Chargebacks911?
Chargebacks911 is the original chargeback management solution. Chargebacks911 specializes in helping online businesses prevent chargebacks, minimize loss, mitigate risk, recover lost revenue, and enhance the customer experience.
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is Chargebacks911?
Chargebacks911 is the original chargeback management solution. Chargebacks911 specializes in helping online businesses prevent chargebacks, minimize loss, mitigate risk, recover lost revenue, and enhance the customer experience.
Chargebacks911 Video
Product Presentation-interview w/ CEO
Chargebacks911 Competitors
Chargebacks911 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
User-friendly Interface: Reviewers have consistently praised Chargebacks911 for its user-friendly interface. This feature has been mentioned by multiple users who appreciate the ease and functionality of the software, which makes it simple to navigate and locate things.
Helpful Support Team: Many reviewers have appreciated how prompt and helpful the support team at Chargebacks911 is. Users have commented on quick response times and an overall positive experience with customer service.
Effective Risk Mitigation: Multiple reviewers have expressed their satisfaction with Chargebacks911's ability to help manage, track, and avoid chargebacks in their business. Users who have high-risk merchant accounts find this especially important as they need a reliable system to minimize disputes with customers.
Few Negative Aspects Found in Reviews of Chargebacks911
Access to Information: Some reviewers have wished for more access to case information as they feel that it would be helpful to have more details available directly, without having to rely on their representative.
ACH Offerings: A few users have expressed a desire for more offerings related to ACH chargebacks. However, they also understand that this is not entirely within the control of Chargebacks911 and may be a banking industry and payment problem.
Laggy Software: Some reviewers have mentioned that the software can sometimes lag, causing inconvenience.