TrustRadius: an HG Insights company

Microsoft Cloud for Nonprofit (discontinued)

Score7.4 out of 10

20 Reviews and Ratings

Top Performing Features

+12%

Online donation options

Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

Cat avg: 7

+57%

Volunteer shift management

The software allows volunteers to sign up and check in for event shifts.

Cat avg: 5

-2%

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

Cat avg: 7.7

+20%

Integrations

The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

Cat avg: 6.2

Worst Performing Features

+8%

Reporting and data visualization

Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

Cat avg: 6.3

+11%

Wealth screening

The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Cat avg: 6.1

+3%

Mobile access

Users can access the CRM via an app from a mobile phone or tablet.

Cat avg: 6.7

Microsoft Cloud for Nonprofit (discontinued) Features from Reviews

Communications and Marketing

Constituent engagement and marketing features

7.1+25%
  • Constituent engagement and marketing

    Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

    Category average: 6.3

Reporting and Analytics

Reporting and analytics about constituents and donations

6.8+8%
  • Reporting and data visualization

    Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

    Category average: 6.3

  • Wealth screening

    The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

    Category average: 6.1

Fundraising and Events

The ability to accept and process donations and manage events

7.9+40%
  • Online donation options

    Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

    Category average: 7

  • Volunteer shift management

    The software allows volunteers to sign up and check in for event shifts.

    Category average: 5

Security and Platform

Features related to security and general platform usage and implementation

7.3+6%
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

    Category average: 7.7

  • Mobile access

    Users can access the CRM via an app from a mobile phone or tablet.

    Category average: 6.7

  • Integrations

    The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

    Category average: 6.2

Microsoft Cloud for Nonprofit (discontinued) Features from the Vendor

Donor Database

Vendor-reviewed
  • Constituent database

    Information about donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and/or nonprofit recipients is stored in a database.

  • Constituent interaction tracking

    Capture, track, and record history of constituent donations, memberships, participation, and communications.

  • Constituent relationship management

    Link constituents to each other based on family, employer, household, and other relationships.

  • Donor and member portals

    Self-serve portals for contributions, participation, profile updates, and event registration.

  • Automated workflows

    Parts of the constituent management process, like email communication and updating contact records, can be automated.

Communications and Marketing

Vendor-reviewed
  • Constituent engagement and marketing

    Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

Reporting and Analytics

Vendor-reviewed
  • Reporting and data visualization

    Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

  • Predictive analytics

    Analytics offer insights like recommended ask amounts and warnings about donors at risk of lapsing.

  • Wealth screening

    The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Fundraising and Events

Vendor-reviewed
  • Online donation options

    Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

  • Volunteer shift management

    The software allows volunteers to sign up and check in for event shifts.

Security and Platform

Vendor-reviewed
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

  • Mobile access

    Users can access the CRM via an app from a mobile phone or tablet.

  • Integrations

    The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.