Microsoft Cloud for Nonprofit aims to bring the best of Microsoft together with solutions built for and with the nonprofit sector in mind. The solution aims to help users to connect teams across an organization, unify reports and data, and enable program participant and donors with experiences that surpass expectations, backed by Microsoft security and privacy. Microsoft Cloud for Nonprofit also includes capacity and trust-building, infused with responsible AI. Nonprofits can use Microsoft technology, including Microsoft Cloud for Nonprofit to:
- Attract, retain, and grow a donor base with connected data, built-in engagement and communication tools, holistic constituent profiles, and reporting and reconciliation. With the Fundraising and Engagement solution organizations can tailor the donor experience and save staff time with AI-enabled functionality, as well as rapid donation management, payment processing, and constituent research.
- Reach and engage audiences with solutions that enables nonprofit marketing teams to personalize outreach to donors and volunteers based on their history and interactions with an organization. it personalizes interactions at scale with real-time, automated campaigns that reach donors, volunteers, and all audiences across channels.
- Predict donor giving potential with Likelihood to donate, an AI-driven propensity model, part of Fundraising and Engagement, helping organizations to be more efficient with forward-looking segmentation to support marketing journeys and campaigns.
- Deliver programs in time at scale by enabling volunteer managers to meet organizational needs with volunteer skills and passion. Includes Volunteer Management to transition from spreadsheets to solutions built specifically for volunteers. And with Volunteer Engagement, supporters have a one-stop shop to view engagement details, complete onboarding, and find opportunities that match their skills, interests, and schedules.
- Upskill communities and groups with Community Training, a customizable, mobile-optimized skilling platform that enables nonprofit organizations to deliver personalized training and information to communities and program participants at scale.
Microsoft Cloud for Nonprofit features encompass fundraising support, volunteer management and engagement, program impact tracking and dashboards, and constituent marketing journey management. Solutions and features include:
- Fundraising and Engagement on Dynamics 365 Sales (CRM)
- Fundraising Performance Dashboard on Power BI
- Likelihood to donate
- Teams Premium
- Microsoft Sales Copilot
- Azure App Services
- Constituent marketing journeys on Dynamics 365 Marketing
- Program impact dashboard on Power BI
- Community Training on Azure
- Volunteer Management & Engagement on Power Apps
- Volunteer center on SharePoint
- Manage volunteers on Teams
Microsoft Cloud for Nonprofit unites people, processes, and data across nonprofit organizations onto a single, integrated cloud platform. It helps nonprofit workers and volunteers more easily collaborate and leverage actionable insights to accelerate organizational impact.
Beyond offering discounts for nonprofits to its various cloud services, Microsoft for Nonprofit is a distinct offering that includes nonprofit-specific applications, advanced training benefits, and technical support—including access to Microsoft's nonprofit partner ecosystem and solutions. The solution's goals are to:
- Enable organizations to make better decisions and achieve more outcomes with real-time, connected data.
- Remove siloes across fundraising, marketing, programs, and other systems with interoperable solutions.
- Offer modularity and extensibility, so organizations can start with what they need today and adapt as they grow.
- Safeguard the integrity of sensitive data by leveraging the trusted, secure Microsoft cloud.
- Provide long-term value and maximize existing investments in Microsoft technology and avoids the ongoing costs of customization and data unification.