Microsoft Cloud for Nonprofit (discontinued)

Score7.4 out of 10

20 Reviews and Ratings

What is Microsoft Cloud for Nonprofit (discontinued)?

Microsoft for Nonprofit was a bundle of nonprofit-specific applications, advanced training benefits, and technical support that is no longer available.

Categories & Use Cases

Media

Screenshot of Likelihood to donate, which allows users to increase donor giving by understanding and engage with a constituent community based on its propensity to give.

Online donation options
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
Category average: 7
Volunteer shift management
The software allows volunteers to sign up and check in for event shifts.
Category average: 4.9
Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
Category average: 7.6

Mobile access
Users can access the CRM via an app from a mobile phone or tablet.
Category average: 7
Reporting and data visualization
Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.
Category average: 6.4
Wealth screening
The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.
Category average: 6.1

Verified User

Consultant in Professional Services (1-10 employees employees)

Use Cases and Deployment Scope

We help nonprofit clients with strategy, data, and software. By helping them obtain the Microsoft for Nonprofit deals, we aid them to scale and more effectively manage their operations, data, and users. It also helps us be able to manage all our clients in one place. The downside is that administration can be rather technical, and it's cumbersome at times to figure out how to go from a free trial to a full approved nonprofit account. Customer service is so-so.

Pros

Great discounts on powerful tools
Productivity tools all in one place
Helps our clients scale

Cons

Going from free trial to a full approved nonprofit account is confusing
Customer service is so-so
Pricing can be confusing

Return on Investment

Helped us scale easily to more clients

Verified User

Director in Research & Development (201-500 employees employees)

Use Cases and Deployment Scope

We have used Microsoft Cloud to support our electronic filing capabilities and ensure we have access to real-time documents and information from anywhere we have computer, mobile, and/or internet access. The Microsoft Cloud product has allowed us to streamline our file retention capabilities and ensure our team has broader access to files than when stored on traditional servers.

Pros

File sharing.
File storage.
File retrieval.

Cons

Capability with Google products.
Ease of use for older users.
Different interface.

Return on Investment

Easier file access.
Easier sharing across MS platforms.
Streamlined organization.

Alternatives Considered

Microsoft SharePoint

Other Software Used

Microsoft SharePoint, Microsoft 365, Blackbaud Raiser's Edge NXT

Josh Kelly

Executive Director at Police Pictures (1-10 employees employees)

Use Cases and Deployment Scope

We use Microsoft Cloud for Nonprofit to host our email server for our organization. It enhances communication, provides a platform organization sharing of all important documents and files.
Being a small nonprofit, and there being expenses for most things, this is a solution that helps us accomplish more for our mission. As you can imagine, this helps save a decent amount of money from month to month.

Pros

Support - quick and usually easy
Minimal amounts of down time - if any
Generally easy to use Admin Center

Cons

Back end email signature coding

Return on Investment

As of now, this is something that we do not utilize.

Other Software Used

Google Workspace

Brooke Belott View profile

Principal Consultant in Professional Services at Heller Consulting (11-50 employees employees)

Use Cases and Deployment Scope

We are one of the first professional service firms focused solely on nonprofits to partner with Microsoft’s Technology for Social Impact group. We’re helping nonprofit organizations select Microsoft solutions and working with other Microsoft partners to develop and optimize their applications for the nonprofit sector. We implement Fundraising & Engagement, and Dynamics Marketing to address the challenges that nonprofits face in these areas and support their missions.

Pros

Constituent managment.
Gift management.
Marketing and outreach.

Cons

Continued improvement in integrating with nonprofit technology (e.g., digital fundraising, digital advocacy, etc.)
Improvements to dashboards and reports with more out-of-the-box templates for nonprofit use cases.

Return on Investment

Integration between fundraising and marketing is enhanced through a single shared database.
The user interface is consistent across applications within MC4N, increasing adoption.

Alternatives Considered

Salesforce.org Nonprofit Cloud, Blackbaud CRM, StratusLIVE and Blackbaud Raiser's Edge NXT

Other Software Used

Microsoft 365, Projector PSA, ChromeOS

Peter Kim

Executive Director of Technology in Information Technology at The Contingent (51-200 employees employees)

Use Cases and Deployment Scope

The Contingent has used Microsoft for Nonprofit to unlock capabilities in areas where we've felt completely stuck in the stone ages in. Fundraising and Engagement, supercharged by Mission CRM has allowed us to take our donor and grant management to the next level, where prior to a year ago, we were using a desktop platform that had no cloud-based equivalent that would meet our organization's needs. For Volunteer and Constituent management, we're still growing to solidify use cases, though we have initiatives such as Every Child (see https://everychildoregon.org, https://everychildarkansas.org) and Emerging Leaders (see https://emergingleaderspdx.org) that engage community members, yet we've been continuing to assess the right ways to unpack and utilize the capabilities that would best serve our stakeholders, volunteers, community members and our team.

Pros

Providing a basic framework for nonprofit organizations who've been limping along or have capped out with their current platforms to consider switching to amplify and multiply their capabilities, reach, and impact
Increasing the accessibility for both citizen developers and tech teams to extend a platform, so long as there are clear parameters (business use case) and thoughtful design and architecture planning
Sharing some core infrastructure that accelerates the use of important tools to further the mission of nonprofit organizations

Cons

Provide a concierge service to learn about use cases and shine a light on key features to begin unpacking
Interactive guide for new users to better understand how to kickstart their journey
Perhaps use AI to decipher and translate use cases to propose the technical solution or feature to utilize

Return on Investment

We've been ramping up our collective efforts to increase our donor engagement, though we're also deploying strategies that we couldn't fully light up with Microsoft for Nonprofit alone, i.e. utilizing the Microsoft Dynamics Marketing app to reach lists of donors to make asks
Our use case for volunteer management seem to require deeper, more robust and sophisticated solutions than the Microsoft for Nonprofit package offers. We're torn between ramping up development to go beyond, or consider an off the shelf 3rd party product and integrate

Alternatives Considered

Salesforce.com, Zendesk Support Suite and Apricot by Social Solutions

Blackbaud Raiser's Edge NXT

Salesforce Agentforce 360 for Nonprofits

VolunteerHub

Microsoft Cloud for Nonprofit (discontinued)

What is Microsoft Cloud for Nonprofit (discontinued)?

Categories & Use Cases

Media

Key Features

Top Performing Features

Online donation options

Volunteer shift management

Role-based user permissions

Areas for Improvement

Mobile access

Reporting and data visualization

Wealth screening

Reviews

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Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Alternatives Considered

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