Microsoft Visual Studio Code

There seems to be a good number of resources and large enough community around VS Code that I can usually get an answer to my questions in a timely manner. It's not stellar enough from Microsoft itself, but the community steps in to fill in the gaps enough to take care of each other.

Always updates VS Code frequently and the code editor has been evolving over time.

The customer support is very good.

Active development means filing a bug on the GitHub repo typically gets you a response within 4 days.
There are plugins for almost everything you need, whether it be linting, Vim emulation, even language servers (which I use to code in Scala).
There is well-maintained official documentation.
The only thing missing is forums. The closest thing is GitHub issues, which typically has the answers but is hard to sift through -- there are currently 78k issues.

I am in love with programming after I started coding in VS Code. Since it is maintained by Microsoft, regular patches are applied to the IDE making it better and more usable. Microsoft customer support is very good, and they work really hard to solve any issue.

The support is excellent. Frequent updates are a super plus, which in itself makes a user feel confident in the software. If provided user documentation isn't enough there is a vibrant community online that is ever ready to provide extra support as it is a widely used app

I give it a nine because not only does Microsoft have a vast customer support network all over the world, but also even huger community in its official forums, as well as sites like StackOverflow, solves your problem. Most of the time, I don't even have to call customer support because the problem has been experienced by someone like me in the past and resolved by the community. I can find these on the internet, whether it is official Microsoft FAQ or sites like StackOverflow.

We've never needed support for Visual Studio Code, but it has an active and responsive development community so it's usually easy to track down answers for any questions that arise.

The documentation at https://code.visualstudio.com/docs is superb and I have never experienced situations where I could not find the answer I was looking for. The development support is also top-notch as there are periodic product updates that just makes VS Code always the best text editor of choice for developer teams like mine.

Visual Studio Code has great community support, we have managed to find answers to all our questions quickly and without issues.

I never had to deal with customer support directly. Microsoft has comprehensive documentation online.

We've never actually had to use Microsoft Visual Studio Code's support, which in and of itself, is saying something. If we've ever had questions, the open-source community usually has had an answer for whatever question/problem we've had. 90% of the time, it is which extension is best for XXX use case, or XXX coding language. The Marketplace has a rating system, which makes these evaluations simple and easy.

Any time we have a question we can go to Microsoft support or Microsoft forums and find the required answer.

I haven't really needed much support other than trying to find certain settings to disable to get a plugin to work.

They seem to have great support for walkthroughs, tutorials, etc on their website. There is also a forum where you can discuss with other users and support staff for issues or feature requests. I've never had to formally request customer service as I've never had any big issues arise. They do make releases pretty frequently which makes me feel like they are ahead of the curve on any major issues that they have found.

Haven't needed to use support which is the most important to me. That means the product just works.

It gives all the features that you'd want during app development - great look and feel, Git integration, developer-friendly extensions and easy file find feature.

I have never contacted Microsoft directly for customer support with VS Code. However, there are lots of articles, blogs, Stack Overflow questions, etc., to be found via a simple web search to support one's use of VS Code for building all sorts of apps using a variety of languages and plug-ins.

I haven't had a chance to use the support but the community/blog/FAQ helps a lot and when you have any doubts or issues.

It has great cross-platform support. VS Code is an open-source project with the backing of Microsoft one of the biggest software company. The support pages and documentation are always helpful. However, the strong community in the open-source world is superb with a lot of answers on the StackOverflow website. There are frequent bug fixes and updates.

It is an open source product, but VS Code is an open source project with the backing of one of the biggest software companies ever. The support pages and documentation are always helpful and even being a fairly new tool it has a strong community. There are frequent bug fixes and updates as well as a strong community plug in market.

Customer support is somewhere where someone might face some problems. Sometimes for certain features/plugins, there is no proper documentation. You need to write emails and wait for followups in case of errors.