Mirketa Round Robin Distributor

Mirketa Round Robin Distributor is a Salesforce-based tool that enables Sales and Service teams to efficiently distribute leads and cases based on predefined criteria. It simplifies real-time inbound record assignments, thus ensuring productivity and cost-effectiveness. The tool has several features like team user holiday scheduling, relationship-based distribution, team and user-level capping, volume management of inbound records along with complete auditing and smart alerts to enhance users' overall experience.