Mokapen

Mokapen is a CRM solution developed by Mokapen Srl, targeting small enterprises, freelancers, and students. According to the vendor, this software aims to streamline business processes, enhance collaboration, and effectively manage customer relationships. It is designed to cater to a variety of professions and industries, including freelancers, small and medium-sized enterprises (SMEs), consultants, startups, and students.

Key Features

Projects & Tasks: According to the vendor, Mokapen allows users to create projects and tasks for teams, define deadlines, and assign accountable individuals, thereby streamlining workflow and automating processes.

Involve your Customers in dedicated projects: The vendor claims that Mokapen enables users to invite customers as guests, limiting their visibility and facilitating collaboration on specific projects. This feature aims to ensure seamless communication and efficient project management.

Connect your network of contacts: The vendor states that Mokapen allows users to upload their contacts directory and associate activities with each contact. This feature provides easy access to complete action history, aiding in effective relationship management.

Solve issues through tickets: Mokapen offers a ticket management system, allowing users to efficiently handle customer support tickets. The vendor claims that users can receive tickets directly from customers and provide timely resolutions.

Plan sales digitally: According to the vendor, Mokapen facilitates the conversion of leads into customers, tracks team sales opportunities in pipelines, and expedites deal closures. This feature aims to enhance sales planning and accelerate the sales process.

Collaboration: Mokapen enables users to create organizations and collaborate with others, launching projects with users from different organizations. According to the vendor, this fosters teamwork and enhances productivity.

Network: Mokapen provides access to a marketplace of innovative companies, allowing users to connect with potential customers and partners. The vendor claims that this feature expands the network and opens up new business opportunities.

Integrations: According to the vendor, Mokapen seamlessly integrates with favorite apps, providing quick access and enhancing productivity.

Reports: Mokapen offers interactive dashboards for in-depth data analysis. Users can define views and filters for customized reports, gaining valuable insights to drive informed decision-making, as per the vendor.

Security: Mokapen is designed to be GDPR compliant and provides a private mode for organization data. According to the vendor, this ensures the utmost security and privacy of sensitive information.