TrustRadius Insights
MONEI has been instrumental in solving several key business problems for its users. Integration with Shopify has been seamless and …
Overview
What is MONEI?
MONEI is a payment gateway software that enables e-commerce merchants to accept all major payment methods through its platform, increasing their online selling opportunities. The software is easy to use and can be integrated directly into an online store or website with just one simple line of code,...
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What is MONEI?
MONEI is an ecommerce payment gateway from microapps headquartered in New York.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is MONEI?
MONEI is a payment gateway software that enables e-commerce merchants to accept all major payment methods through its platform, increasing their online selling opportunities. The software is easy to use and can be integrated directly into an online store or website with just one simple line of code, making it convenient for businesses to start processing payments quickly. MONEI offers secure data storage, NASA-grade security measures against fraud, full integration with webhooks and clear pricing options.
The API provided by MONEI is developer-friendly and well-designed. After creating stable currency transactions based on events, the software offers subscriptions support which allows recurring service/product sales payment without hassle. Merchants using the software enjoy excellent documentation resources as well as great customer support services. MONEI dynamically profiles transactions and assigns security rules that never miss a fraudulent order. The merchant widgets enable businesses to get paid virtually anywhere anytime while generating professional-looking invoices easily from the dashboard thus eliminating invoice scrambling altogether.
MONEI Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
MONEI has been instrumental in solving several key business problems for its users. Integration with Shopify has been seamless and problem-free, allowing users to enhance their productivity on their websites. The reliability and trustworthiness of MONEI as a payment gateway have given customers the confidence to make purchases without any doubts or issues. Additionally, MONEI's ability to acquire and manage various customer payment methods, including VISA, MASTERCARD, Bizum, and PayPal, has been highly valuable for businesses.
One area that users have identified for improvement is the support team's response times during the account application process. Some users have experienced delays and issues, with response times ranging from 5 to 7 days. Furthermore, the onboarding process with MONEI can be lengthy, potentially taking weeks, and there have been instances where businesses have been denied for unclear reasons. Despite these challenges, users express overall satisfaction with the service provided by MONEI and intend to continue using and supporting it.
Another significant advantage that MONEI offers over competitors like Stripe is its faster money transfer times. Users appreciate receiving funds within 24 hours instead of waiting for over a week. However, customers have also highlighted areas for improvement in terms of customer support and reliability. By addressing these concerns, MONEI can further enhance its value proposition and provide an even better experience for its users.