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MonkeyPod

MonkeyPod

Overview

Recent Reviews

TrustRadius Insights

MonkeyPod has become an indispensable tool for nonprofit organizations, offering a range of use cases that have greatly benefited its …
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Pricing

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Basic

$295

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is MonkeyPod?

MonkeyPod Features

  • Supported: Accounts Payable
  • Supported: Accounts Receivable
  • Supported: Bank Reconciliation
  • Supported: Billing & Invoicing
  • Supported: Budgeting/Forecasting
  • Supported: CPA Firms
  • Supported: Expense Tracking
  • Supported: Financial Management
  • Supported: Financial Reporting
  • Supported: Fund Accounting
  • Supported: General Ledger
  • Supported: Nonprofits
  • Supported: Payroll Management
  • Supported: Project Accounting
  • Supported: Campaign Management
  • Supported: Donation Tracking
  • Supported: Donor Management
  • Supported: Event Management
  • Supported: For Nonprofits
  • Supported: Online Giving
  • Supported: Payment Processing
  • Supported: Pledge Management
  • Supported: Receipt Management
  • Supported: Recurring Giving
  • Supported: Reporting/Analytics
  • Supported: Auto-Responders
  • Supported: CAN SPAM Compliance
  • Supported: Campaign Analytics
  • Supported: Contact Database
  • Supported: Contact Management
  • Supported: Customizable Fields
  • Supported: Drip Campaigns
  • Supported: Dynamic Content
  • Supported: Email Campaign Management
  • Supported: Event Triggered Actions
  • Supported: Image Library
  • Supported: Landing Pages/Web Forms
  • Supported: Lead Capture
  • Supported: List Management
  • Supported: Mobile Optimized Emails
  • Supported: Real Time Analytics
  • Supported: Spam Blocker
  • Supported: Subscriber Management
  • Supported: Template Management
  • Supported: WYSIWYG Editor
  • Supported: CRM
  • Supported: Contribution Tracking
  • Supported: Donor Discovery
  • Supported: Grant Management
  • Supported: Membership Management
  • Supported: Volunteer Management
  • Supported: Compliance Management
  • Supported: Grant Application Management
  • Supported: Grant Award Tracking
  • Supported: Accounting
  • Supported: Committee Management
  • Supported: Customizable Branding
  • Supported: Fundraising Management
  • Supported: Invoice Processing
  • Supported: Reporting & Statistics
  • Supported: Email Marketing
  • Supported: Social Media Integration

MonkeyPod Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

MonkeyPod has become an indispensable tool for nonprofit organizations, offering a range of use cases that have greatly benefited its users. Users find MonkeyPod easy to use for tracking donations, expenses, and reimbursements, as well as assigning expenses to the appropriate accounts. This has eliminated the stress associated with financial management, allowing organizations to focus on running their operations effectively. The seamless experience provided by MonkeyPod in creating and printing reports has been highly praised, saving users valuable time and effort.

One of the key use cases of MonkeyPod is its ability to facilitate the launch of donation and membership programs for organizations with limited staff. With MonkeyPod, these organizations can effectively track thank yous and record funds received, enabling them to establish strong donor relationships. Additionally, MonkeyPod simplifies the tracking of multiple grants and subsequent reporting requirements by allowing users to tag expenses to specific grants and generate comprehensive spending reports with just a few clicks. This feature has proven invaluable in ensuring accurate grant management and compliance.

Another important use case of MonkeyPod is its role in centralizing accounting needs for nonprofit organizations. By streamlining processes and reducing reliance on multiple Excel spreadsheets, MonkeyPod enables seamless financial management. Furthermore, MonkeyPod serves as an all-in-one solution for member and donor management, event processing, fundraising, budgeting, and email marketing. Its deep integration capabilities and cross-functionality make it an exceptional tool designed specifically for nonprofits.

Users appreciate the availability of custom characteristics in MonkeyPod, which allows them to track specific preferences or requirements of members and donors. This level of customization enhances their ability to tailor communications and relationships with supporters. Moreover, MonkeyPod's integration with bank accounts in a read-only capacity ensures adherence to budgets while features like note-taking and task reminders enhance organization and follow-up.

Overall, users have identified MonkeyPod as an efficient and reliable software that simplifies management processes for nonprofit organizations. It provides accurate reports and data required for IRS non-profit filings, eliminating the need for manual adjustments. MonkeyPod also helps organizations streamline costs and consolidate various systems for tracking donors, managing grants, and collecting donations. Its user-friendly interface, combined with excellent customer support, has been highly valued by users who feel heard, understood, and supported throughout their interactions.

However, some users have mentioned encountering resistance to change from staff and board members who prefer to stick to old methods. This presents a challenge in fully adopting MonkeyPod's benefits. Despite this challenge, MonkeyPod remains the preferred financial program for many nonprofits due to its comprehensive CRM

Cost-effective Solution: Several users have praised MonkeyPod for being a cost-effective software solution that does not require prior accounting or financial management experience. They appreciate that it provides the necessary features without unnecessary bloat, allowing for efficient nonprofit management and saving costs by eliminating the need for multiple systems.

Responsive Customer Support: Reviewers have consistently highlighted MonkeyPod's exceptional customer support. They have expressed satisfaction with the responsiveness of the support team, noting that questions are answered promptly and assistance is provided actively. The personalized support during the onboarding process has been particularly appreciated, as it helps users get started smoothly and feel important and connected to a company that cares.

Integrated Features: MonkeyPod's integration of various features such as accounting, donor management, CRM, grant tracking, email marketing, and more has received praise from users. They find this integration incredible and helpful in streamlining workflows and eliminating duplicated effort. Being able to manage all data in one place allows for easy manipulation and efficient nonprofit operations.

Steep Learning Curve: Several users have mentioned that it takes time to familiarize themselves with the different sections and tabs of MonkeyPod, indicating a steep learning curve.

Limited Design Templates: Some users with visual editing experience have found the design templates in MonkeyPod to be basic and limited, which may restrict their ability to create visually appealing content.

Inconsistent Customer Support: A number of users have expressed frustration with the customer support provided by MonkeyPod. They mention inconsistent answers for problems and unfulfilled promises, suggesting a need for improvement in this area.

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