TrustRadius Insights
Mux has quickly gained popularity among users due to its simplicity and cost-effectiveness. Users have found Mux to be a valuable solution …
Starting at $223 per month
View PricingOverview
What is Mux Video?
Mux Video is an API that enables developers to build unique live and on-demand video experiences. With Mux Video, users can post a video or live stream with an API call, and watch it within seconds. Mux Video handles the…
Recent Reviews
Reviewer Pros & Cons
Pricing
Video Files - Streaming
$0
Cloud
per minute of video delivered
Live Streaming - Streaming
$0
Cloud
per minute of video delivered
Video Files - Storage
$0
Cloud
per minute of video duration stored (per month)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://mux.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $223 per month
Product Demos
Create a Signed JWT Token with Mux's CLI | Mux Video API
YouTube
Product Details
- About
- Tech Details
What is Mux Video?
Mux Video Video
Mux Video
Mux Video Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(3)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Mux has quickly gained popularity among users due to its simplicity and cost-effectiveness. Users have found Mux to be a valuable solution for uploading, rendering, and storing large volumes of videos. With Mux, users can seamlessly integrate video capabilities into their existing platforms using the convenient API that supports almost any video format. This has made Mux a go-to choice for those looking to build a better headless CMS or provide a comprehensive video streaming solution. Additionally, Mux's ability to store and process video and audio assets has made it the preferred video platform for many users.
One of the standout features of Mux is its immediate insights into streaming quality. Users appreciate being able to monitor and improve their livestream endpoints by tracking video feed and user engagement with the analytics features provided by Mux. By eliminating the technical complexities of video and audio handling, Mux allows users to focus on app development instead of getting bogged down in the intricacies of video management. Moreover, Mux offers a reliable and scalable solution by providing multiple CDNs and points of presence in their network, ensuring appropriate content delivery across different locations. As a result, users rely on Mux to stream videos to their clients and deliver proprietary wellness content while receiving consistent positive feedback about the product and team behind it.
Innovative Products: Many users have praised Mux for offering innovative products that cannot be found with other platforms. The uniqueness of these offerings sets Mux apart from its competitors.
Best Documentation and Ease of Implementation: Reviewers consistently mention that Mux has the best documentation among video platforms, making it easy to implement and use their services. This comprehensive documentation enables users to quickly get up and running with Mux.
Intuitive Insights for Data Analysis: Users find Mux Data to provide very intuitive insights, allowing them to understand user experiences and identify issues with video feeds effectively. This valuable feature enhances decision-making and helps optimize video performance.
Annual Contracts: Some users have found the annual contracts to be problematic, as they are prepaid and any unused monthly quota is lost. This has been seen as unfair by several reviewers.
Poor Customer Support: Several users have experienced poor support and felt that personal connections with engineers were necessary in order to save videos when going offline. This indicates a lack of adequate customer support.
Flawed Billing Center: A number of users have had negative experiences with the billing center, stating that it is poorly written and sometimes deletes products without warning. This major flaw in the system has caused frustration for these reviewers.
Reviews
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October 31, 2023
Perfect OOO Scalable and Reliable CDN Solution
Mux Video is used as our Content Delivery Network. We also leverage the analytics area of Mux to ensure that our content is being delivered in an appropriate fashion. We were in need of a reliable and scalable solution that had multiple CDNs and points of presence in their network, all of which Mux provided.
- Content Delivery
- Analytics and Reporting
- Scalability and Reliability
- Customer Support
- Enhanced Training and Tutorials
- Wider Suite of HLS Low Latency Options
- Embedded Tooltips/Informational Icons
N/A
N/A
N/A
N/A
68%
6.8
90%
9.0
74%
7.4
90%
9.0
N/A
N/A
- Perfect Point Solution that Filled a Product Gap
- Positive Scalability and Reliability
- Improved Tracking and Metrics