TrustRadius Insights
MXToolBox is a versatile tool that has become an essential resource for users looking to verify valid domains and troubleshoot email …
Overview
What is MxToolBox?
MxToolbox in Austin supports global Internet operations by providing what they describe as free, fast and accurate network diagnostic and lookup tools. The vendor boasts millions of technology professionals using their tools to help diagnose and resolve a wide range…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Product Details
- About
- Tech Details
What is MxToolBox?
MxToolBox Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
MXToolBox is a versatile tool that has become an essential resource for users looking to verify valid domains and troubleshoot email delivery problems. With its comprehensive range of features, it has successfully addressed various user needs in the realm of email and DNS management.
First and foremost, MXToolBox is relied upon by users on a daily basis to check for DNS errors, blacklisted domains, and perform reverse IP lookups. Whether it's monitoring compliance with security standards or validating the legitimacy of third-party domains, this tool has proven invaluable. Additionally, users turn to MXToolBox to review and troubleshoot DNS settings, especially for email delivery. By verifying external DNS records and checking for email and domain blacklists, it provides a holistic approach to ensuring successful email communication.
Moreover, MXToolBox plays a critical role in investigating the legitimacy of suspicious emails and validating the overall validity of email messages. Its ability to track settings, changes, and problems related to email, including DNS records, DKIM, and SPF, gives users peace of mind when it comes to email security. The service stands out by offering an external perspective on MX record issues, DMARC issues, and DNS lookups. As such, it enables users to tackle potential challenges head-on and maintain smooth operations in their web hosting, email, and security functions.
Beyond its extensive capabilities in the realm of email and DNS management, MXToolBox is also frequently used by service providers to check DNS-related items and troubleshoot issues from outside their organization. Its DNS tracing abilities prove invaluable in diagnosing email flow issues and ensuring proper mail delivery.
In summary, MXToolBox is a versatile tool that addresses a wide range of user needs when it comes to domain verification and troubleshooting email delivery problems. By offering an external perspective on various issues and providing a comprehensive set of features for hosting and DNS troubleshooting, it has emerged as a go-to resource for both individuals and service providers alike.
Comprehensive and Versatile Tool: Many users have found the tool to be comprehensive and versatile, allowing them to perform a wide range of tasks related to email and DNS management. It has been praised for its ability to verify email flow, view blacklists, test DMARC, perform DNS resolutions and reverse IP lookups. This versatility has helped ensure the smooth functioning of their email communication.
Real-time SMTP Diagnostics and Analysis: Several reviewers have appreciated the real-time SMTP diagnostics and analysis feature of the tool. It has proven to be particularly useful in identifying any issues with mail servers promptly. Users have mentioned that this feature helps them address server problems quickly and ensures uninterrupted email delivery.
Valuable Insights into Email Infrastructure: Many users have liked the tool's ability to provide valuable insights into the health and configuration of their mail servers. The feature that allows users to check the status of blacklisted domains has been especially valued, as it enables proactive management of email deliverability and reputation. Additionally, features such as validating DNS records, MX records, SPF records, DMARC authentication, and analyzing email headers have been instrumental in maintaining proper email infrastructure functionality.
Lack of Clear Instructions: Some users have expressed the need for clearer instructions, especially for new users. They feel that the interface could benefit from providing more guidance on how to navigate and use different features.
Outdated Interface: Several reviewers have mentioned that the web interface appears outdated and has not been updated in a while. They suggest enhancing the user interface to give it a more modern look and improve overall usability.
Organization of Tools: Users have pointed out that the site organization could be clearer. They recommend separating the tools into different screens or sections for better organization and easier access to specific functionalities.
Users have made several recommendations based on their experiences with the company's tools and services. The three most common recommendations are as follows:
-
Utilize the free tools: Users highly recommend taking advantage of the free tools provided by the company. They find these tools useful and beneficial for various purposes, such as looking up MX Records or DNS information on a domain name. It is suggested to bookmark the website and use it for troubleshooting DNS or email connectivity issues.
-
Explore all features and technical terms: Users advise exploring all the features offered by the toolset and taking the time to read up on technical terms. By doing so, they believe that users can fully utilize the capabilities of the tools and make the most out of their experience.
-
Check out both free and paid features: Reviewers suggest checking out both the free and paid features offered by the company. They highlight that the free features are already impressive, while the paid features are described as awesome and affordable. However, some caution against a misleading risk-free plan that can end up costing $99, so users should be aware of this potential cost.
Overall, users recommend trying out the company's tools due to their usefulness in various IT admin tasks, their value in troubleshooting DNS or email connectivity issues, and the availability of both free and paid features.
Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
December 11, 2021
Diagnostic your email problems in one place
My company helps with IT services for other companies. MXToolbox is a tool for quickly diagnosing email or DNS problems. It is a tool that is used almost every day.
- Diagnostics of EMAIL servers settings
- Diagnostics of DNS settings
- Adding the ability to send test messages from the site
- It is possible to create a temporary inbox to check the receipt of e-mails
- Dark mode
December 06, 2021
MxToolBox Review
We mainly use MXToolBox to verify external DNS records for our various clients, and on occasion, check for email, domain blacklist when there is a client experiencing email bounce back or related email issues.
- External DNS record lookups
- Verifying if a domain has been blacklisted
- Provides mail-flow monitoring and alerting
- The free features work as designed, for a free service
- It would be nice if they provided a partnering program for MSPs
- The web interface hasn't been updated in some time
November 25, 2021
Easy to use and discover the issue at hand.
MxToolBox is an invaluable tool for my department. My team uses this service at least weekly to verify valid
Domains and to troubleshoot when we are having problems with email delivery. We also use the service often to check current blacklists
and see if a company or domain has been found there. In fact, we just used it yesterday to determine one of our location's registration was expired.
- Verify DNS records
- Verify MX records
- Blacklist lookups
- Some "how to" for beginners would provide benefit to my team
November 24, 2021
Excellent troubleshooter
Regularly use the set of tools for a number of updates changes and verifications including web hosting email and other security functions. They have a broad set of features for troubleshooting a variety of hosting and DNS issues. We are a [managed] service provider supporting a number of clients and [their] hosting needs.
- Verifying DNS changes
- Troubleshooting SPF records
- Locating blocks and blacklists
- Improved UI
November 23, 2021
The expert in email deliverability and blacklists
MXToolBox is an invaluable tool for my position as Network Administrator. I use this service at least weekly to verify valid Domains when we are having problems with email delivery to a specific destination. I also use the service often to check current blacklists and see if a company or domain has been found there. I test email health with a service provided here to help me determine what is happening with failed deliveries.
- Verify Email Flow.
- View current blacklists.
- Test DMARC.
- More robust information on test results.
- A bit clearer instruction for someone new to the interface.
November 23, 2021
Email tool box solution with MxToolBox
We have been using this tool to make sure our e-mail system is compliant with security standards and that our domain is trusted across platforms. We also use to validate third parties domains to make sure that they are legit.
- MX lookup
- Blacklist
- DMARC checkup
- Analyze headers
- n/a
November 11, 2021
Insuring Customer critical time with Mxtoolbox
We are using to check Dns records, to verify email blacklist
- Dns records population
- Email blacklisting details
- SMTP diagnostics and real time analysis
- Identify local dns resolver
- Dnssec analysis
- Notification to domain owner in case of missing information or missing records
November 09, 2021
MX Toolbox is a great value
It is primarily used as an external checker for DNS related items. For instance, when we would need to make changes to the organizaitons SPF, we would utilize MXToolBox's SPF checker before committing our changes to external DNS. It was also heavily utilized as a troubleshooting tool whenever we had issues from outside the organization.
- DNS record verification, A, PTR, NS, MX, etc.
- SPF, DMARC and other email functionality verification
- Blacklist checking
- whois lookups
- Site organization could be a bit clearer
- Fewer advertisements for products
- Website dark theme
November 08, 2021
MxToolBox is another swiss army knife
It is used to investigate legitimacy of suspicious emails. Whenever I need to dig deeper into an email message to understand where it was sent from, check DNS authentication status and overall validity of email I leverage several of the tools within MxToolBox arsenal.
- Makes email headers readable
- Helps validating DNS authentication
- Helps validating an email comes from the correct sender
- Overall I'm satisfied with most of their features, can't think of something
November 05, 2021
Right for the price
We use their DNS tracing abilities to help diagnose issues. We use them to help ensure mail is flowing properly.
- SuperTool
- DNS
- Email Checking
- They could really focus on separating the tools into different screens
- Their interface is a bit dated
November 04, 2021
Best tool for domain related issues
Our organization is one of the largest automobile manufacturers in the country and it has a large IT infrastructure. MxToolBox is a great online tool to check and verify a lot of IT mechanisms whether they are working as they should or is there any error in any of them. We mainly use it to check for DNS errors, blacklisted domains and reverse ip lookups.
- Blacklisted domains
- DNS resolutions
- reverse ip lookups
- mail server health check
- pricing
- dashboard
November 04, 2021
Great Tool, Quick Answers and Good Data
There are simply times when you need an external perspective on a problem and MXToolbox provides that, if it be a MX Record Issue, a DMARC issue or even a DNS Lookup this is the place to go to find out the details. This is the go to resource for validation of external data.
- DNS Lookup
- MX Lookup
- Diagnostics
- Report Delivery of Results
- OnPrem Plugins
November 04, 2021
Easy to use and thorough third party DNS verification service
We use MxToolBox to review and troubleshoot DNS settings, especially for email delivery. MxToolBox helps with verifying SPF and DMARC records, along with overall DNS health checks.
- MX Lookups
- DMARC verification
- SPF verification
- Email health checks
- Blacklist monitoring
- DKIM tools are spotty
November 04, 2021
MxToolBox Keeps Your Email Connected
We use MXToolBox to track settings, changes, and problems with our own and customers' email including DNS records, DKIM, SPF, etc.
- Check MX records
- Verify SPF records
- Validate DKIM and DMARC
- Possibly add an MSP model