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My LiveChat Reviews & Insights

Score10 out of 10

1 Reviews and Ratings

Community insights

TrustRadius Insights for My LiveChat are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Reliable and Responsive Customer Support: Multiple users have praised MyLiveChat for its reliable service and the responsiveness of its customer support teams. Users have mentioned that whenever they had inquiries or encountered any issues, the support teams were quick to respond and provide assistance.

Easy-to-Use and Customizable Chatbox: Many reviewers have found MyLiveChat to be a powerful yet user-friendly live chat tool. They appreciated the ability to customize messages in any language before and after chatting, which added value to their customer interactions. Additionally, users liked that the chatbox could be kept on the side of their website, making it easily accessible and allowing them to spend more time engaging with clients.

Cost-effective Solution with Analytical Information: Several users mentioned that MyLiveChat is a cost-effective solution for adding a chat function to websites or apps. They appreciated that there are free plans available as well as the analytical information provided by the software. This data was considered valuable for improving performance in technical support and enhancing overall customer service levels.

My LiveChat Reviews

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