TrustRadius: an HG Insights company

Navan

Score8.5 out of 10

100 Reviews and Ratings

Features

Top Performing Features

  • Customizable Approval Workflows

    Customizable approval workflows allow itinerary approvals for anything that falls outside of the preset travel policies.

    Category average: 5.8

  • Easy Travel Booking

    Users are able to seamlessly look up and book travel without having to use other tools or websites.

    Category average: 7

  • Readily Available Support

    Support teams readily available to help resolve any booking-related issues, or general questions about the product.

    Category average: 3.6

  • Travel Spend Reports

    Expense reports for each traveler that include metrics such as the amount, the location, the date, and the type of expenditures during the trip.

    Category average: 5.3

Travel Management

These are a set of features that define travel management and the different applications of a travel management solution.

  • Customizable Approval Workflows

    Customizable approval workflows allow itinerary approvals for anything that falls outside of the preset travel policies.

    Category average: 5.8

  • Readily Available Support

    Support teams readily available to help resolve any booking-related issues, or general questions about the product.

    Category average: 3.6

  • Travel Spend Reports

    Expense reports for each traveler that include metrics such as the amount, the location, the date, and the type of expenditures during the trip.

    Category average: 5.3

  • Consolidated Invoicing

    Centralized invoicing and payment features so users can price travel and pay for their itineraries using multiple payment methods.

    Category average: 5.3

  • Easy Travel Booking

    Users are able to seamlessly look up and book travel without having to use other tools or websites.

    Category average: 7

  • Mobile Travel Application

    A mobile version of the service that allows users to check in and access their itinerary information while on the go.

    Category average: 6.4

  • Centralized Itinerary Management

    A centralized place for users to manage their entire travel itinerary.

    Category average: 6.2

  • Collaborative Booking

    Users can collaborate to create and edit itineraries as well as share booked itineraries for others to see.

    Category average: 5.2

  • Loyalty Programs

    The service implements its own loyalty program and/or allows users to participate in established hotel/airline loyalty programs.

    Category average: 5

  • Reuses Traveler Information

    The service offers a means of saving and reusing individual traveler information to make it easier to book future travel for the same traveler.

    Category average: 5.2

  • User-friendly Interface

    The user interface is easy to use and reliable.

    Category average: 7.3

  • Integrated Expensing Tool

    Either has a bespoke expensing tool, or integrates with other industry leaders to expense travel-related purchases.

    Category average: 1

  • Travel Alerts

    Alerts when travel changes along an itinerary with SMS, a messaging application, and/or other phone channels

    Category average: 6