TrustRadius: an HG Insights company

Net2Phone

Score7.2 out of 10

8 Reviews and Ratings

Top Performing Features

+3%

Call recording

Automatic recording of inbound and outbound calls

Cat avg: 7.8

Net2Phone Features from Reviews

Call Management

Customized phone system settings

8.00%
  • Call recording

    Automatic recording of inbound and outbound calls

    Category average: 7.8

Net2Phone Features from the Vendor

Call Management

Vendor-reviewed
  • Call recording

    Automatic recording of inbound and outbound calls

Additional Features

Vendor-contributed
  • Receptionist console

  • 24/7 U.S support

  • Unlimited calling to the US & Canada

  • Call blocking

  • Chrome extension

  • net2phone portal

  • Web calling

  • VM options

  • Direct dial number

  • Text messaging (SMS/MMS)

  • On hold options (upload messaging/music)

  • Welcome menu (AA)

  • Reporting & Analytics

  • Ring groups

  • International calling to 40+ countries

  • Active Directory

  • Virtual Fax

  • Intercom capabilities

  • SSO

  • Call Storage

  • Skills based routing

  • Live chat (Widget)

  • Call queues

  • VMT (voicemail transcription)

  • Custom API integration capabilities