NetApp's Active IQ uses AIOps to automate the proactive care and optimization of NetApp environments. Active IQ works in the background to uncover opportunities to protect and support the storage environment, providing analytics-based insights, prescriptive guidance, and automated action to improve system health and create higher system availability.
Learn about the best (and worst!) features NetApp Active IQ has to offer, as determined by TrustRadius' reviewers.
Based on 10 ratings of NetApp Active IQ's features
Top Performing Features
10+23%
Monitoring and Alerting
The tool provides real-time monitoring of IT infrastructure and applications, and prioritizes alerts to users when there are anomalies or issues detected.
Category average: 8.1
10+33%
Automated Remediation
The tool automatically resolves known issues or takes corrective actions based on predefined policies and rules.
Category average: 7.5
10+32%
Collaboration and Communication
The tool provides features for collaboration and communication among IT teams, such as chat, ticket commenting, and shared dashboards.
Category average: 7.6
Areas for Improvement
8+13%
Incident Management
The tool helps manage and track incidents by providing a centralized platform for logging, notifying, and resolving incidents.
Category average: 7.1
8+5%
Configuration and Change Management
The tool tracks and manages configuration changes across IT infrastructure and applications to ensure system stability and compliance.
Category average: 7.6
8+11%
Threat Intelligence
The tool can leverage external libraries of known issues, best practices, and troubleshooting guides to support IT teams in problem-solving and decision-making.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Network Administrator in Information Technology at County of El Paso 911 District (11-50 employees employees)
Use Cases and Deployment Scope
NetApp Active IQ helps me track the health and performance of my NetApp storage repositories. I keep my NetApp's linked at all times, the amazing part about the progress of NetApp Active IQ, it continues to get better and better. It has allowed for more automated updates to firmware, controllers, and primary software. The NetApp Active IQ is also available to my account managers who keep an eye on my environment. My NetApp team will also notify me if there is a critical patch required for the infrastructure. NetApp Active IQ is a team and tools that compliment my operation.
Pros
Predictive Analytics and risk remediation
Proactive planning and optimization
Community Wisdom and Best Practices
Amazing Documentation that is constantly updated
Cons
Full Stack Visibility - go beyond just the storage layer
Integration with 3rd party Observability Platforms
API Accessibility to create custom dashboards
Improved reporting and customization
More Granular Security and Compliance features
Return on Investment
For a small but focused operation like ours, NetApp Active IQ acts like an additional full-time team member in our environment. This has been a game-changer, as my team doesn't have the time to constantly monitor every piece of our infrastructure. By using NetApp Active IQ, we are able to deploy reliable, redundant solutions and it keeps us proactively informed each and every day.
NetApp Active IQ's predictive analytics have been instrumental in identifying potential problems and misconfigurations before they can cause an outage. In a 911 environment where service availability is non-negotiable, this is an immeasurable ROI.
NetApp Active IQ automates many of the routine monitoring and health checks that would otherwise consume a significant amount of my team's time. This has allowed us to shift our focus from reactive troubleshooting to strategic planning and project execution, aligning with our long-term vision.
The insights provided by NetApp Active IQ, such as capacity utilization and performance limits, have helped us make smarter decisions about technology refreshes and resource allocation, ensuring we get the best "bang for our buck" from our infrastructure.
Ultimately, the partnership with NetApp and the use of NetApp Active IQ has provided the stability and insight we demand, enabling my team to focus on our core mission of providing critical emergency services to our community.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Engineer in Information Technology (5001-10,000 employees employees)
Use Cases and Deployment Scope
Two primary uses: (a) identify problematic configuration issues on our NetApp clusters, and (b) generate upgrade guides when patching/upgrading.
Pros
Makes us aware of configuration issues we wouldn't easily be aware of otherwise.
Generates automated documents guiding us through patching and upgrades to prevent problems.
Cons
The interface for generating upgrade reports could be improved.
The interface for tracking problematic issues/configuration items in our clusters could be a little easier to follow and/or tweak as needed.
Return on Investment
It has caught problems on our clusters before they became true issues. It was immensely helpful to be aware of the problem so we could resolve in advance.
It has provided specific steps to mitigate issues during patching and upgrades that we wouldn't have otherwise known about.
Usability
Other Software Used
NetApp ONTAP Data Management Software, Veeam Data Platform, VMware vCenter