NetApp Active IQ A Virtual Employee That Pays for Itself
September 05, 2025

NetApp Active IQ A Virtual Employee That Pays for Itself

Jennifer Aguilar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetApp Active IQ

NetApp Active IQ helps me track the health and performance of my NetApp storage repositories. I keep my NetApp's linked at all times, the amazing part about the progress of NetApp Active IQ, it continues to get better and better. It has allowed for more automated updates to firmware, controllers, and primary software. The NetApp Active IQ is also available to my account managers who keep an eye on my environment. My NetApp team will also notify me if there is a critical patch required for the infrastructure. NetApp Active IQ is a team and tools that compliment my operation.

Pros

  • Predictive Analytics and risk remediation
  • Proactive planning and optimization
  • Community Wisdom and Best Practices
  • Amazing Documentation that is constantly updated

Cons

  • Full Stack Visibility - go beyond just the storage layer
  • Integration with 3rd party Observability Platforms
  • API Accessibility to create custom dashboards
  • Improved reporting and customization
  • More Granular Security and Compliance features
  • For a small but focused operation like ours, NetApp Active IQ acts like an additional full-time team member in our environment. This has been a game-changer, as my team doesn't have the time to constantly monitor every piece of our infrastructure. By using NetApp Active IQ, we are able to deploy reliable, redundant solutions and it keeps us proactively informed each and every day.
  • NetApp Active IQ's predictive analytics have been instrumental in identifying potential problems and misconfigurations before they can cause an outage. In a 911 environment where service availability is non-negotiable, this is an immeasurable ROI.
  • NetApp Active IQ automates many of the routine monitoring and health checks that would otherwise consume a significant amount of my team's time. This has allowed us to shift our focus from reactive troubleshooting to strategic planning and project execution, aligning with our long-term vision.
  • The insights provided by NetApp Active IQ, such as capacity utilization and performance limits, have helped us make smarter decisions about technology refreshes and resource allocation, ensuring we get the best "bang for our buck" from our infrastructure.
  • Ultimately, the partnership with NetApp and the use of NetApp Active IQ has provided the stability and insight we demand, enabling my team to focus on our core mission of providing critical emergency services to our community.
NetApp Active IQ is an invaluable asset to our operation, performing like an additional full-time team member. As a small, dedicated team providing critical emergency services to our community, we simply don't have the resources to "babysit" our infrastructure. We must deploy reliable and redundant solutions that just work. The NetApp solution, paired with NetApp Active IQ, provides the reliability we demand and keeps us proactively informed each day. This partnership and the amazing tools at our disposal allow my team to stay focused on our core mission and vision. I'm grateful for the stability and insight NetApp Active IQ provides, and I believe it's a testament to the power of a strong partnership backed by exceptional technology!
You can see the list of tools above; NetApp Active IQ is a compliment to the tools. Not one monitor will take care of all your needs. I am ok with 3 dashboards for my environment. SolarWinds rotates in NOC mode, NetApp Active IQ is up on its own with all the NetApp's registered, and the Palo Alto Dashboard which monitors for vulnerabilities and risks. The tools work hand in hand in the environment, working both North/South and East/West, letting us know about anomalies, risks, and pending tasks to schedule. I love ALL my tools working together; lets me sleep really well at night!

Do you think NetApp Active IQ delivers good value for the price?

Yes

Are you happy with NetApp Active IQ's feature set?

Yes

Did NetApp Active IQ live up to sales and marketing promises?

Yes

Did implementation of NetApp Active IQ go as expected?

Yes

Would you buy NetApp Active IQ again?

Yes

If you have a NetApp or multiple NetApps, then you SHOULD use NetApp Active IQ. It is an invaluable tool. It acts like another FTE in our environment by keeping us informed. NetApp Active IQ is an excellent product; there are always areas for improvement based on evolving customer needs. NetApp Active IQ is a compliment to NetApp, pure and simple! Keep it linked at all times and make your account managers a part of your team; the product works so well, give your account managers something to do, have them keep you informed and have them help you update. I have seen a major change in NetApp account teams; they want to support their customers! Good Job NetApp!

NetApp Active IQ Feature Ratings

AIOps Features
9.2
Monitoring and Alerting
10
Performance Analytics
9
Incident Management
8
Service Desk Integration
Not Rated
Root Cause Analysis
10
Capacity Planning Tool
10
Configuration and Change Management
8
Automated Remediation
10
Collaboration and Communication
10
Threat Intelligence
8

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