TrustRadius Insights for Nextech EHR are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Helpful and responsive staff: Many users have found the staff of Nextech to be helpful and easy to reach through the portal, making it convenient for them to seek support and resolve any issues they encountered. The prompt response and efficient resolution provided by the support team were highly praised by users.
User-friendly system: The system has received praise from users for being very user-friendly and easy to maneuver. Users of all computer skill levels have found it easy to navigate and use effectively. The intuitive interface and straightforward features contribute to its user-friendliness.
Efficient EMR interface: Users highly value the efficiency of the EMR interface in Nextech, especially when transitioning from one visit to another. It likely helps streamline their workflow and save time. With a smooth transition between visits, users can easily access patient information, update records, and complete tasks efficiently.
We are a very busy, 6 physician, 5 location Retina practice that has been using MDI (a Nextech EMR system) since 2009. Since integration, we have had minimal issues, which were resolved very quickly. Upgrades are pretty seamless. The customer service team is very responsive to our needs. We have no thoughts of changing.
Pros
Integration with our PM system was done in 2009 and they built the bridge between the two companies.
Drawings and testing images are uploaded easily.
The ability to keep track of reporting for CMS is very helpful.
Cons
I would like to be able to close charts correctly for staff who are no longer with us as an administrator
Likelihood to Recommend
I have and will continue to recommend MDI (a Nextech EMR system) to other ophthalmology/retina practices through the AAOE etalk. MDI was developed by an ophthalmologist specific for ophthalmologists and the specific needs they have which makes it very easy to use. Uploading the images is easy. We are also able to share information with other practices on the system.