Great EMR system for ophthalmologist/retina specialists
August 12, 2021

Great EMR system for ophthalmologist/retina specialists

Mary Baglin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nextech EMR

We are a very busy, 6 physician, 5 location Retina practice that has been using MDI (a Nextech EMR system) since 2009. Since integration, we have had minimal issues, which were resolved very quickly. Upgrades are pretty seamless. The customer service team is very responsive to our needs. We have no thoughts of changing.

Pros

  • Integration with our PM system was done in 2009 and they built the bridge between the two companies.
  • Drawings and testing images are uploaded easily.
  • The ability to keep track of reporting for CMS is very helpful.

Cons

  • I would like to be able to close charts correctly for staff who are no longer with us as an administrator
  • The ability to see pertinent information on the summary screen is very helpful.
  • The ease of going between screens
  • The ease of printing/uploading reports for audits as one unit is very helpful
  • Being able to fax notes immediately to referring doctors and PCPs is very important. It saves on time and paper/toner not having to print out and then fax.
  • Not having to develop and/or print out the pictures/FAs and having them upload immediately so doctor can treat at the same visit.
CUSTOMER SERVICE is above par where NexGen had what we called no-customer service. Ease of use without having the make our own templates constantly. Upgrades are seamless and no added cost.

Do you think Nextech EMR delivers good value for the price?

Yes

Are you happy with Nextech EMR's feature set?

Yes

Did Nextech EMR live up to sales and marketing promises?

Yes

Did implementation of Nextech EMR go as expected?

Yes

Would you buy Nextech EMR again?

Yes

I have and will continue to recommend MDI (a Nextech EMR system) to other ophthalmology/retina practices through the AAOE etalk. MDI was developed by an ophthalmologist specific for ophthalmologists and the specific needs they have which makes it very easy to use. Uploading the images is easy. We are also able to share information with other practices on the system.

Nextech EMR Feature Ratings

10.0
Real-time eligibility verification
Not Rated
Coding
10
Claims management
Not Rated
Patient billing
Not Rated
Financial Reporting
Not Rated
9.7
Rule-based scheduling
9
Automated patient check-in
Not Rated
Automated appointment reminders
Not Rated
Multi-location support
10
Calendar interface
10
Medical Inventory Management ()
Not Rated
Electronic Medical Records ()
Not Rated
Medical Security and Privacy ()
Not Rated
Workflow and Scale ()
Not Rated

Comments

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