Novare

Novare by Greenway Health is an ambulatory Medical Office EMR & EHR platform that combines clinical documentation, scheduling, intake, and billing workflows in one system. It targets outpatient practices and carries patient context from appointment preparation through the visit to claim and payment.

Key Capabilities

• Pre-visit readiness: Scheduling and intake, automated eligibility and benefit verification, patient responsibility determination, and prior authorization readiness are handled before the appointment. Agentic prior authorization readiness automates the authorization checks. Prioritized worklists direct staff to appointments with open gaps.
• Search and chart summarization: Patient search and chart summaries give clinicians a condensed view of the record before and during the encounter.
• Ambient clinical documentation: An ambient scribe drafts encounter documentation. The patient longitudinal record holds the resulting chart data.
• In-visit clinical support: Recommended clinical considerations (Today's Considerations), assistive coding and orders support, and intelligent tasking are surfaced during the encounter. Hierarchical Condition Category (HCC) identification flags risk-adjustment diagnoses for documentation and coding.
• Revenue cycle workflows: Coding support, claim readiness checks, charge capture, denials automation, appeals support, and automated cash posting handle the Revenue Cycle Management (RCM) steps that follow the visit. Billing, claim, and appeals agents run these tasks, and integrated patient payments collect balances.
• Practice-level analytics: Revenue and operational analytics combine clinical, financial, operational, and patient activity so practice leaders can see how workflow performance relates to productivity, quality, and revenue.

Audience & Use Cases

• Audience: Providers and clinical staff in ambulatory practices, front-desk and intake staff, billing and revenue cycle staff, and practice administrators.
• Use Cases: Preparing appointments with eligibility, authorization, and patient-responsibility checks completed in advance. Reducing after-visit charting by drafting notes and coding suggestions during the encounter. Catching eligibility, referral, authorization, documentation, and coding gaps before claims are submitted. Giving administrators one view of clinical, financial, and operational activity.

Technical Specifications

• Vendor: Greenway Health
• Care setting: Ambulatory practices
• AI functions named by the vendor: ambient documentation, chart summarization, assistive coding, HCC identification, task prioritization, and agents for prior authorization readiness, billing, claims, and appeals