Onfido for ID verification review
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
Using Onfido to perform Driver's license validation as part of a fully-digital car sharing signup/setup flow.
Solves the need to manually review driver's licenses and gives additional security with facial recognition, watch list checks and image recognition of driver's license itself to check for security features.
Takes our total signup time from potentially days down to minutes/seconds.
Pros
- Facial recognition of driver's license information
- Easy to integrate SDK
- Certified by governing bodies e.g soc 2 type 2 compliant
Cons
- Dashboard - current analytics are very high level pass, consider, fail - would like a more detailed breakdown of reasons why consider / fail aggregated in an easy to view format.
- Speed consistency - sometimes Onfido checks are very fast, sometimes it takes a lot longer
- OCR - we had issues with OCR data quality and had to add a step for users to verify information captured via OCR from Driver's Licenses.
Likelihood to Recommend
Onfido is well suited for integrations within a mobile app for automated document processing and validation e.g. driver's licenses, passports etc.
Onfido is less well suited for web applications since the quality and accuracy of the checks is very dependent on the quality of the image captured which in general is less high quality from a webcam.
AB
Adam Broadbent
Head of Car Sharing in Product Management at Lynk & Co (1001-5000 employees)
Vetted Review
3 years of experience