Name: Onna
Author: Reveal Data

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Bug  Tracking

Development

Business Intelligence (BI)

Collaboration

Environmental Health and Safety (EHS)

Visual Collaboration

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Revenue Management

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Component Content Management

Data Pipeline

Electronic Data Interchange (EDI)

Fraud Detection

Hosted Virtual Desktop

Identity Governance and Administration

Industrial IoT

Integration Platform as a Service (iPaaS)

Interoperability

Managed File Transfer (MFT)

Managed Hosting

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Database Management Systems

Security Awareness Training

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Digital Analytics

Email Marketing

Intent Data

Marketing Automation

Marketing Resource Management

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Prototyping

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales Email Tracking

Sales Intelligence

eCommerce

Sales

Operational Technology (OT) Security

Security

Computer-Aided Design (CAD)

Construction Accounting

Loan Servicing

Nonprofit Fundraising

Patient Engagement

Revenue Cycle Management (RCM)

Utilities

Vertical-Specific

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### Data Collection and Management
The reviews suggest that users find Onna's data collection and management capabilities to be a strong suit, with praise for its ability to handle diverse data sources and preserve custom metadata effectively. However, some users have encountered collection issues, particularly with certain sources like Google Suite, indicating room for improvement in streamlining the data collection process. Despite some challenges, users appreciate Onna's proactive sync feature and its support for unique data connectors such as Salesforce and Zendesk, which enhance their service capabilities. Additionally, the tool's ease of implementing legal holds for platforms like Slack is noted as a valuable feature by users.

### Security and Data Protection
User opinions on Onna's security and data protection capabilities are somewhat mixed. While some users appreciate the security features and find them sufficient for their needs, others express concerns about areas that could be improved. Feedback highlights that there is room for enhancement in terms of response times for customer support, as well as the need for further strengthening security measures. Despite these areas of improvement, users acknowledge the potential of Onna's security features and data protection functionalities to evolve and become more robust over time.

### Legal and Compliance
Users generally appreciate Onna for its robust eDiscovery functionality and its ability to streamline legal holds and compliance processes. The platform's integration of data from various applications into a centralized repository has been praised for enhancing data security, compliance efforts, and supporting informed decision-making. However, some users have expressed frustration with the time it takes for Google products to sync into Onna, impacting the efficiency of their legal processes. Despite this drawback, Onna's legal and compliance features are seen as valuable tools for internal investigations, legal hold management, and other legal matters, providing a centralized solution for diverse needs within organizations.

### Advanced Search and Indexing
Users appreciate the modern and intuitive user interface of Onna, coupled with its fast performance and API-based approach. The ability to customize tags at the document level for future searches is seen as a valuable feature. However, some users have encountered challenges with the search functionality, mentioning a learning curve with the search query. Despite this, once users become familiar with the search capabilities, they find it to be a powerful tool for their needs.

### Integration and Syncing
Reviewers express mixed opinions about Onna's integration and syncing capabilities. While some users appreciate the number of data sources supported and the preservation of custom metadata during syncing, others find limitations in the integration with certain sources and call for deeper integrations with platforms like Salesforce and Zendesk. The ability to target collections and filter data prior to syncing is highlighted as a unique feature, but concerns are raised about the time taken for data synchronization, especially with Google products. Additionally, users mention the need for clearer distinctions between different syncing options within the platform.

### Application and Platform Compatibility
Users generally appreciate Onna's robust eDiscovery functionality and its ability to integrate with various platforms such as Slack, Salesforce, and Zendesk. The platform's compatibility with applications like Slack and its capability to organize and streamline data have been highlighted positively. However, some users have expressed a desire for deeper integrations with products like Salesforce and Zendesk to enhance the overall user experience. Despite this, Onna's application and platform compatibility features seem to be well-received overall, providing users with a convenient and efficient way to access and manage data across different platforms.

Onna offers a highly efficient way for users to integrate and organize their apps, making the flow of work more productive. For instance, custom data sources such as Salesforce and Zendesk can be easily connected to Onna, enabling users to increase their service capabilities for clients. This allows users to have a broader view of all business activities on one platform, saving them the trouble of logging in and out of multiple accounts to access data. Customers who have used Onna find it easy to connect and utilize their preferred app.

One of the biggest problems that businesses face is organizing and accessing company data. Businesses need a way to organize all types of information from different sources. Onna makes it easier for users to find attached docs, PDFs, etc., without having to hunt frantically for them. Additionally, its machine learning capabilities allow it to process images, documents, contracts, multimedia, etc., making it perfect for companies and individuals with large data needs. Users appreciate the ease with which they can access any type of document or file needed at any time- this increases productivity because users do not waste time searching for lost files.

Integration with Slack: Users have found Onna's integration with Slack to be a great feature, making it easier to organize and access communication data. Many reviewers have praised this function for streamlining their workflow.

Large number of data sources supported: Many users appreciate that Onna supports a large number of data sources, preserving custom metadata as part of the collection exercise. This has been cited by several reviewers as a key reason why they chose Onna over other similar products in the market.

Centralization of process: Reviewers have found Onna's centralization of processes to be one of its most significant advantages. With one tool able to handle many needs such as internal investigations, ECA for legal matters, legal hold management and more, firms can save time on billing systems and manage their time better.

Learning Curve: Some users have stated that Onna has a bit of a learning curve, taking some time to navigate the best flow or integration.

Search and Layout: Reviewers have mentioned that searching for data in Onna and getting a clear picture of results can be difficult, especially when wanting to focus on one custodian or channel.

Slow Customer Support: Several reviewers have expressed dissatisfaction with the slow response time from customer support regarding queries or issues with certain features. They believe this should be improved, especially given that the selling point is to improve productivity.

Onna, an ediscovery platform from the company of the same name in New York, integrates workplace knowledge platforms together, allowing anyone to - for the first time - unify, protect, search, automate and build on top of an organisation’s proprietary knowledge.

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eDiscovery Software, or electronic discovery, allows users in government and law firms to find and provide electronic information in response to a request for production during a lawsuit or investigation. Beyond the information stored in the files themselves, eDiscovery software also preserves metadata, like time and date stamps, authorship information, and file properties, which is often important evidence.

eDiscovery

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Reveal is changing how you approach eDiscovery. Reveal gives you the most complete investigative and
eDiscovery platform. You can transform the most challenging
data sources into meaningful insights at lighting speed. Reveal can help you: • Effectively manage any size matter from processing through production.
 • Empower your litigation support and review teams with the AI capabilities they need to
manage the modern eDiscovery.
 • Streamline data culling and investigative workflows.
 • Make one-click decisions on what data is important to your matter. • Use patented concept search to quickly uncover hidden connections between terms and
people. Reveal’s new simplified AI model building workflow helps you prioritize and categorize your
data faster. Building a custom AI model is as simple as creating a tag. While subject matter
experts are coding documents, Reveal is using active learning to train your AI model. Use
predictive scores from your model to prioritize documents for analysis and review.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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What is Onna?