Overview
What is Onna?
Onna, an ediscovery platform from the company of the same name in New York, integrates workplace knowledge platforms together, allowing anyone to - for the first time - unify, protect, search, automate and build on top of an organisation’s proprietary…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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Onna Fabric Test - Fabric with Fire Retardant & Green Guard (Demo) Onna Green Home.
Product Details
- About
- Tech Details
What is Onna?
Onna Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Onna offers a highly efficient way for users to integrate and organize their apps, making the flow of work more productive. For instance, custom data sources such as Salesforce and Zendesk can be easily connected to Onna, enabling users to increase their service capabilities for clients. This allows users to have a broader view of all business activities on one platform, saving them the trouble of logging in and out of multiple accounts to access data. Customers who have used Onna find it easy to connect and utilize their preferred app.
One of the biggest problems that businesses face is organizing and accessing company data. Businesses need a way to organize all types of information from different sources. Onna makes it easier for users to find attached docs, PDFs, etc., without having to hunt frantically for them. Additionally, its machine learning capabilities allow it to process images, documents, contracts, multimedia, etc., making it perfect for companies and individuals with large data needs. Users appreciate the ease with which they can access any type of document or file needed at any time- this increases productivity because users do not waste time searching for lost files.
Integration with Slack: Users have found Onna's integration with Slack to be a great feature, making it easier to organize and access communication data. Many reviewers have praised this function for streamlining their workflow.
Large number of data sources supported: Many users appreciate that Onna supports a large number of data sources, preserving custom metadata as part of the collection exercise. This has been cited by several reviewers as a key reason why they chose Onna over other similar products in the market.
Centralization of process: Reviewers have found Onna's centralization of processes to be one of its most significant advantages. With one tool able to handle many needs such as internal investigations, ECA for legal matters, legal hold management and more, firms can save time on billing systems and manage their time better.
Learning Curve: Some users have stated that Onna has a bit of a learning curve, taking some time to navigate the best flow or integration.
Search and Layout: Reviewers have mentioned that searching for data in Onna and getting a clear picture of results can be difficult, especially when wanting to focus on one custodian or channel.
Slow Customer Support: Several reviewers have expressed dissatisfaction with the slow response time from customer support regarding queries or issues with certain features. They believe this should be improved, especially given that the selling point is to improve productivity.