TrustRadius: an HG Insights company

What is OnTime 360?

OnTime 360 is cloud-based courier and delivery-management software for organizations that manage last-mile delivery operations. The platform supports order entry, dispatch, route planning, driver workflows, customer communications, billing, and delivery tracking.

Key Capabilities

  • Dispatch and route management: Supports multi-stop routing, route optimization, and dispatcher coordination for delivery assignments.
  • Driver mobile application: Enables drivers to receive assignments, share location data, scan barcodes, attach delivery photos, collect signatures, and complete work when offline.
  • Proof of delivery: Captures delivery evidence, including signatures and photos, for completed orders.
  • Customer portal and order entry: Provides customer-facing tools for submitting orders, reviewing delivery activity, and receiving status notifications.
  • Billing and pricing: Supports customer-specific pricing, automated quotes, and billing workflows.
  • Integration options: Provides an application programming interface (API), electronic data interchange (EDI) extension, software development kit (SDK), and accounting integrations, including QuickBooks, FreshBooks, and Xero.

Audience & Use Cases

  • Audience: Courier companies, dispatching services, delivery businesses, freight brokers, carriers, and last-mile delivery operators.
  • Use cases: Dispatching delivery orders; optimizing multi-stop routes; tracking drivers and deliveries; collecting proof of delivery; communicating delivery status to customers; and synchronizing delivery information with accounting systems.

Categories & Use Cases

Technical Details

Technical Details
Deployment TypesSaaS
Operating SystemsWindows, Linux, Web-Based, Android, iPhone, iPad
Mobile ApplicationApple iOS, Android
Supported CountriesAlbania, Antigua and Barbuda, Australia, Bahamas, Barbados, Belgium, Canad, Cyprus, Dominica, Gambia, Georgia, Hungary, Ireland, Jamaica, Latvia, Malaysia, Mexico, Namibia, New Zealand, Panama, Romania, Singapore, South Africa, Switzerland, Trinidad and Tobago, United Kingdom, United States
Supported LanguagesEnglish

FAQs

How much does OnTime 360 cost?
OnTime 360 starts at $49.
What are OnTime 360's top competitors?
Onfleet and Elite EXTRA are common alternatives for OnTime 360.