Oracle IT Service Management Suite Pricing Overview
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What is Oracle IT Service Management Suite?
Oracle ITSM suite for enterprises was a suite of tools for managing, tracking, and servicing IT based on the Siebel HelpDesk. The suite is now End of Life, Oracle no longer offers the suite for sale.
Offerings
- Does not haveFree Trial
- Does not haveFree/Freemium Version
- Does not havePremium Consulting/Integration Services
Entry-level set up fee?
- No setup fee
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Oracle IT Service Management Suite Alternatives Pricing
The following is a quick overview of editions offered by other software in similar categories
Freshservice
Key Features
View all features- Organize and prioritize service tickets (112)90.45%9.0
- ITSM collaboration and documentation (93)86.55%8.7
- Self-service tools (102)84.17%8.4
- ITSM reports and dashboards (97)83.05%8.3
Atera
Key Features
View all features- Remote monitoring (85)92.78999999999999%9.3
- Policy-based automation (72)88.4%8.8
- Patch Management (84)86.97%8.7
- Network device monitoring (74)86.5%8.7
Spiceworks Help Desk
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Key Features
View all features- Ticket creation and submission (53)92.66999999999999%9.3
- Ticket response (52)89.14999999999999%8.9
- External knowledge base (47)88.2%8.8
- Organize and prioritize service tickets (53)74.93%7.5