Summarization
Automatically summarizes meeting topics after the meeting has ended
Cat avg: 9
Top Performing Features
Recording
Records and stores meeting video and/or audio
Cat avg: 9.3
Integrations with collaboration tools
Integrates with collaboration and productivity tools, like calendars, email services, messaging platforms, and CRMs
Cat avg: 7.5
Meeting snippets
Allows users to save and share important short clips from longer meetings
Cat avg: 7.7
Worst Performing Features
Productivity assistance
Assists with productivity tasks like sending followup emails, scheduling meetings, and writing agendas
Cat avg: 6.3
Chatbot
Provides a chatbot interface with access to context from user’s meeting history
Cat avg: 7
Conversation intelligence
Analyzes conversations and surfaces insights like amount of time each participant speaks, occurrences of key words, and speaker sentiment
Cat avg: 8
Otter.ai Features from Reviews
Notetaking & Recording
Records, transcribes, and summarizes meetings, then allows users to share and sync those artifacts.
8.4-8%
Summarization
Automatically summarizes meeting topics after the meeting has ended
Category average: 9
Recording
Records and stores meeting video and/or audio
Category average: 9.3
Meeting snippets
Allows users to save and share important short clips from longer meetings
Category average: 7.7
Integrations with collaboration tools
Integrates with collaboration and productivity tools, like calendars, email services, messaging platforms, and CRMs
Category average: 7.5
AI Assistance & Analysis
Offers additional natural language processing features that that surface insights or assist with productivity tasks.
6.3-10%
Conversation intelligence
Analyzes conversations and surfaces insights like amount of time each participant speaks, occurrences of key words, and speaker sentiment
Category average: 8
Chatbot
Provides a chatbot interface with access to context from user’s meeting history
Category average: 7
Productivity assistance
Assists with productivity tasks like sending followup emails, scheduling meetings, and writing agendas
Category average: 6.3