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PerfectGym has been praised by users for effectively solving various business problems in the gym management industry. Users have found …
Overview
What is PerfectGym?
Perfect Gym Solutions in Warsaw offers PerfectGym, a club and bookings management software and front desk application that provides a point-of-sale, loyalty programs and marketing automation, as well as CRM, revenue management, and facility access controls (e.g. facial recognition).
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What is PerfectGym?
Perfect Gym Solutions in Warsaw offers PerfectGym, a club and bookings management software and front desk application that provides a point-of-sale, loyalty programs and marketing automation, as well as CRM, revenue management, and facility access controls (e.g. facial recognition).
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is PerfectGym?
PerfectGym Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
PerfectGym has been praised by users for effectively solving various business problems in the gym management industry. Users have found that the software helps them efficiently manage staff and billing, allowing for seamless operations and financial control. With PerfectGym, users are able to track membership sales and effectively manage members and facilities, resulting in improved overall management and customer satisfaction.
Qualified trainers using PerfectGym have been able to provide personalized guidance and motivation to users, helping them achieve their fitness goals. Additionally, PerfectGym facilitates the preparation of nutritious meals, enhancing the overall fitness experience of users. Customers have appreciated the ease of doing business and the friendly approach offered through PerfectGym, further improving client satisfaction.
The automation of workflow processes provided by PerfectGym has been a game-changer for users, allowing for a smooth and efficient gym management experience. From access control to monthly payments, users have utilized PerfectGym's features to streamline their operations. The software's Client Portal has also given customers sufficient options to manage their contracts and class reservations, making it easier for them to engage with the gym.
PerfectGym has proven itself as a valuable tool for feasible club operations, inventory management, and generating useful accounting reports. Users appreciate the control they have gained over their gym operations through PerfectGym, finding it helpful and reliable as a standard solution for their management needs. Moreover, it has effectively solved scheduling challenges for boot camps and gyms.
The cloud-based nature of PerfectGym eliminates concerns about data backup, ensuring that user information is secure and accessible at any time. This feature has been particularly useful for businesses with multiple sites who can easily monitor the performance of each club and scale up when opening new locations. The autodebit feature ensures steady revenue collection by seamlessly collecting membership fees.
Users have found value in the frequent updates provided by PerfectGym, ensuring that the software remains up-to-date with new features and improvements. However, some users have encountered challenges with setting up the PerfectGym app without readily available tech support. Nonetheless, users have found PerfectGym to be the best value for money among various options in the gym management software market.
While the flexibility of the PerfectGym team in developing new functionalities based on user needs has been appreciated, there have been occasional delays in delivery. Users have expressed frustration with the slow response in fixing program errors or mistakes within PerfectGym. The installation of turnstile readers by the PerfectGym team has also at times resulted in non-functional turnstiles
Comprehensive Software Solution: PerfectGym is praised by multiple users for being a comprehensive software solution for gym and fitness clubs. Reviewers have mentioned that it helps manage staff, billing, and track membership effectively.
User-Friendly Interface: Many reviewers have appreciated the user-friendly interface of PerfectGym. They find it easy to use for both clients and employees, allowing them to navigate through the system effortlessly.
Great Customer Support: The customer support team of PerfectGym has received positive feedback from several users. They have mentioned that the team provides great after-sales support, assisting with any queries or issues promptly.
Complexity and Pricing: Several users have expressed frustration with the complexity of PerfectGym's software, stating that it can be overwhelming for those without sufficient knowledge. Additionally, some reviewers have mentioned that they find the pricing to be high for gym and fitness owners.
Customer Service and Support: Users have reported issues with customer service, describing it as slow and unsupportive. They have also noted bugs and glitches in the software that were not promptly addressed by the support team.
Lack of Features and Promised Deliverables: Some users feel that PerfectGym does not deliver on promised features and lacks clear deadlines. They have expressed disappointment in the limited functionality of the software, suggesting a need for more tutorials to fully utilize its tools.