Name: HUMAN Bot Defender
Rating: 8 (3 reviews)
Author: HUMAN Security, Inc (formerly White Ops)

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Human Presence

### Bot Mitigation Strategies
User feedback consistently highlights the effectiveness and reliability of HUMAN Bot Defender's bot mitigation strategies. Customers appreciate the tool's ability to block malicious bot activity swiftly and accurately, preventing various types of attacks such as account takeovers and credential stuffing. The platform's capability to filter and block unwanted traffic, coupled with its ease of use and responsive support team, contributes to a positive user experience in managing bot-related threats.

### Traffic Analysis and Control
Users consistently highlight HUMAN Bot Defender's traffic analysis and control features as instrumental in distinguishing between legitimate and malicious traffic. The platform's ability to whitelist and blacklist IPs based on this analysis greatly aids in maintaining smooth business operations. Additionally, the tool effectively detects and blocks bot traffic, providing valuable insights through its dashboards. While some users have experienced occasional issues with legitimate customers being blocked, overall, the traffic analysis and control functionalities are commended for their effectiveness in protecting websites from malicious activity.

### Malicious Activity Detection
Users consistently highlight the effectiveness of HUMAN Bot Defender in detecting and mitigating malicious activity, such as bot attacks and credential stuffing. The product's ability to swiftly identify and block malicious IPs and behaviors has garnered positive feedback, with users expressing confidence in its capability to protect their web infrastructure from various threats. While some users have mentioned occasional challenges with fine-tuning the detection parameters, overall, the sentiment towards the malicious activity detection feature remains largely positive.

### Credential Stuffing Prevention
Users consistently highlight the effectiveness of HUMAN Bot Defender in combatting credential stuffing attacks. The integration of Credential Intelligence is particularly lauded for its ability to swiftly identify and block malicious traffic targeting authentication endpoints. Reviewers appreciate the proactive approach of the system in safeguarding customer accounts from unauthorized access through the detection of breached credentials used in credential stuffing attempts. The combination of Bot Defender and Credential Intelligence is widely regarded as a strong defense mechanism against credential stuffing threats, providing users with a sense of security and confidence in the platform's protection measures.

### Account Takeover Protection
Users consistently highlight HUMAN Bot Defender's account takeover protection as a standout feature, with many reporting successful prevention of ATO attacks and improved security for customer accounts. The platform's ability to block malicious attempts and enhance the stability of applications has garnered positive feedback, indicating a high level of satisfaction with its ATO prevention measures. Additionally, users appreciate the ease of implementation and the quick response to security threats, showcasing the effectiveness of HUMAN Bot Defender in safeguarding against unauthorized access and fraudulent activities.

### Security and Fraud Prevention
User feedback on HUMAN Bot Defender's security and fraud prevention capabilities varies, with some praising its effectiveness in blocking malicious activity and others pointing out areas for improvement. While many users appreciate the enhanced security against bot-driven threats and the reduction in account takeovers, some have highlighted concerns about the manual tuning process and occasional inconsistencies in the dashboard. The ability to prevent abuse and protect data has been a significant benefit for organizations using HUMAN Bot Defender, with a noticeable decrease in account takeovers and improved site stability. Despite a few drawbacks, such as the need for manual intervention in spotting fraud activity, the overall consensus leans towards the positive impact of HUMAN Bot Defender in enhancing website security and preventing fraudulent activities.

### API and Integration Support
Users have expressed overall satisfaction with the API and integration support provided by HUMAN Bot Defender. The ease of integration with CDN providers and the availability of SDKs for different platforms have been highlighted as key strengths. While some users have mentioned minor complexities in the integration process, the responsive support from the HUMAN team has been instrumental in overcoming any challenges. Additionally, the ability to customize parameters and implement fine-grained security rules has been appreciated by users looking to enhance their platform's security measures.

### Custom Configuration and Tuning
Users appreciate the flexibility offered by HUMAN Bot Defender's custom configuration and tuning features, allowing them to tailor the solution to their specific needs. While some users find the interface slightly challenging to navigate when configuring custom rules, the overall consensus is positive regarding the effectiveness and usability of the customization options available. The ability to fine-tune rules and parameters to create more targeted security measures is seen as a valuable aspect of the platform by many users.

### Support and Customer Service
User feedback consistently highlights the exceptional support and customer service provided by HUMAN Bot Defender. Customers appreciate the quick response times, knowledgeable support team, and proactive assistance in resolving issues. The shared Slack channel for support communication is particularly praised for its effectiveness in maintaining open lines of communication. Despite some minor issues with dashboard data delays and occasional loading issues, the overall consensus is that HUMAN Bot Defender's support and customer service play a vital role in ensuring a smooth and secure user experience.

### Captcha and Challenge Implementation
Users consistently highlight the superiority of HUMAN Bot Defender's Human Challenge feature compared to traditional CAPTCHA methods. The ease of use and effectiveness in identifying bots based on unique characteristics have garnered positive feedback. Additionally, the centralized deployment and maintenance at the CDN have been commended for streamlining the implementation process. Despite some minor concerns regarding setting white lists and occasional bypassing of Google CAPTCHA, the overall sentiment leans towards the strength of HUMAN Bot Defender's captcha and challenge implementation capabilities.

### Real-Time Monitoring and Reporting
Users generally appreciate HUMAN Bot Defender's robust reporting features and visibility into monitoring metrics. While some users find the reporting to be slightly delayed and the dashboard loading times to be a bit slow, overall, the real-time monitoring and reporting capabilities are considered beneficial. The ability to access essential data swiftly for investigative purposes and leadership metrics is highlighted as a key strength. Additionally, the Human Challenge feature is praised for its user-friendly approach, instilling confidence in users during deployment. Despite minor issues with dashboard loading and data delays, users find the reporting to be transparent and less prone to false positives, enhancing the overall monitoring experience.

### User Experience and Performance
Users have expressed satisfaction with HUMAN Bot Defender's ability to enhance user experience by effectively blocking malicious bots and optimizing resource allocation. However, some users have reported occasional issues with the dashboard's real-time data updates and loading speed, impacting the overall user experience. Despite these minor drawbacks, the majority of users appreciate the system's performance in maintaining website security and uptime. There is a general consensus that while the platform excels in security measures, there is room for improvement in optimizing the dashboard's performance for a smoother user experience.

Users have made several recommendations based on their experiences with PerimeterX. Firstly, users recommend reaching out to the PerimeterX team for assistance, as they have been described as responsive and helpful. Secondly, users suggest placing the PX snippet at the top of the header scripts. This recommendation can help improve the effectiveness of PerimeterX's bot protection solutions. Lastly, users emphasize the importance of dedicating time to integrating all of PerimeterX's offerings into workflows and processes to maximize the benefits of their bot defense solution.

The HUMAN Bot Defender is a solution designed to protect websites, mobile apps, and APIs from sophisticated bots. According to the vendor, this bot protection platform caters to small, medium, and large enterprises across various industries, including security teams, fraud teams, IT professionals, e-commerce companies, and financial institutions.

## Key Features

**Account Takeover**: According to the vendor, the HUMAN Bot Defender can detect and block suspicious activities to prevent unauthorized access to user accounts, safeguarding sensitive information and preventing data breaches.

**Account Fraud**: The vendor claims that the HUMAN Bot Defender can detect and block the creation of fake accounts, reducing the risk of account abuse and protecting user trust from fraudulent activities such as identity theft and financial fraud.

**Transaction Abuse**: According to the vendor, the HUMAN Bot Defender can identify and block suspicious activities related to payments and transactions, preventing fraudulent financial transactions and protecting the integrity of financial systems.

**Data Contamination**: The vendor states that the HUMAN Bot Defender can block bots that manipulate or pollute data, ensuring the accuracy and integrity of data and analytics for reliable data-driven decision-making.

**Scraping**: According to the vendor, the HUMAN Bot Defender can prevent unwanted data exfiltration by blocking bots, protecting valuable content and pricing information from competitors or malicious actors to maintain a competitive advantage.

**Programmatic Ad Fraud**: The vendor claims that the HUMAN Bot Defender can protect digital advertising transactions by blocking bots that generate fake ad impressions or engage in ad fraud schemes, preserving the effectiveness and ROI of digital advertising campaigns.

**Malvertising**: According to the vendor, the HUMAN Bot Defender can block malicious ads that may contain malware or redirect users to harmful websites, ensuring clean ads are served and protecting user devices from security risks associated with malvertising.

**Client-Side**: The vendor states that the HUMAN Bot Defender can protect against client-side attacks and PII leakage by preventing data breaches caused by vulnerabilities in client-side code or scripts, safeguarding user privacy and sensitive information.

**BotGuard for Growth Marketing**: According to the vendor, the HUMAN Bot Defender can block bots that can skew marketing metrics or disrupt lead generation, providing protection for marketing funnels and sales efforts to ensure accurate and reliable marketing performance data.

**MediaGuard**: The vendor claims that the HUMAN Bot Defender can protect DSPs, SSPs, media owners, and brands from ad fraud by blocking bots that generate fake ad impressions or engage in fraudulent activities in the advertising ecosystem, preserving the integrity and effectiveness of digital advertising campaigns.

Bot blocking effectiveness: Reviewers have consistently praised the HUMAN Bot Defender for its ability to effectively block unwanted traffic and malicious bots, preventing account takeovers, DoS and DDoS attacks on their websites. Many users have expressed confidence in the tool's ability to protect their website 24/7.

Ease of use: The fast and easy integration process has been a commonly mentioned positive aspect of the HUMAN Bot Defender. Users appreciate how quickly they were able to integrate it into their systems and get up and running without any hassle. Additionally, reviewers found the portal simple and easy to use with self-explanatory dashboards that allowed them to investigate incidents without help from support.

Outstanding customer support: Many customers highly praise the customer support team at HUMAN for being responsive, knowledgeable, accommodating with users' schedules, going above & beyond by offering options when available or following up to ensure requests were handled appropriately & needs met every time. The slack channel is also considered as an effective way of communication between clients & support teams making it easier for users to communicate with them seamlessly.

Slow and Inconsistent Dashboard: Some users have reported that the dashboard of HUMAN Bot Defender is slow to load, and some components do not show the correct information. This inconsistency makes it hard for users to configure custom settings on their own.

Difficulty Understanding Information: Several reviewers have stated that they find it difficult to get context about various pieces of information within HUMAN Bot Defender, such as understanding why a specific signal caused something to be blocked or how many false positives are being reported.

Expensive Scaling: Multiple customers have expressed dissatisfaction with the flexibility in scaling provided by HUMAN Bot Defender. The cost quickly becomes expensive, and users feel like they are dealing with a very contractual company that is unwilling to help them grow.

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Bot mitigation software protects website and web apps from malicious traffic and use carried out by bots. These unwanted activities may include credential theft, content scraping or intellectual property theft, or resource hoarding on ecommerce sites. Malicious bots are the most frequent threat faced by popularly trafficked websites.

Bot Mitigation

HUMAN Security, Inc (formerly White Ops)

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Bot Mitigation Software

HUMAN Bot Defender
Formerly from PerimeterX

Overview

What is HUMAN Bot Defender?