What is Phonexia Orbis Fraud Detect?
Phonexia Orbis Fraud Detect helps users discover fraudsters automatically based on their voice in near real-time and mitigate contact center fraud with AI-powered software designed specifically for contact center identity fraud detection.
Automated Fraud Discovery
A speaker’s voice is automatically compared with the rest of the audio recordings stored in a database, and potential fraudsters are marked each time a new batch of audio recordings is processed.
Voice Identification
Fraudsters are identified based on Phonexia’s passive voice biometrics, which, according to the vendor, can recognize a person’s voice with over 98% accuracy achievable out of the box regardless of the language, accent, and words spoken.
Fraud Investigation
Suspected contact center fraud is highlighted automatically and ordered based on custom rules to ensure fraud investigators always receive the most important warnings first and can investigate.
Phonexia Orbis Fraud Detect is a contact center solution powered by Phonexia’s passive voice biometrics for the detection of contact center identity fraud (such as telco subscription fraud), boasting over 98% accuracy. Call recordings are analyzed in the background as frequently as needed, and suspected fraudsters are marked automatically, shortening the time for identity fraud discovery dramatically.
Phonexia Orbis Fraud Detect is a contact center solution powered by Phonexia’s passive voice biometrics for the detection of contact center identity fraud (such as telco subscription fraud), boasting over 98% accuracy. Call recordings are analyzed in the background as frequently as needed, and suspected fraudsters are marked automatically, shortening the time for identity fraud discovery dramatically.
Categories & Use Cases
Screenshots
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Screenshot of Automated Fraud Discovery: A speaker’s voice is automatically compared with the rest of the audio recordings stored in a database, and every potential fraudster is marked instantly each time a new batch of audio recordings is processed.
Technical Details
| Deployment Types | On-Premise |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | No |
| Supported Languages | English, Spanish |
FAQs
What is Phonexia Orbis Fraud Detect?
Phonexia Orbis Fraud Detect helps users discover fraudsters automatically based on their voice in near real-time and mitigate contact center fraud with AI-powered software designed specifically for contact center identity fraud detection.
What are Phonexia Orbis Fraud Detect's top competitors?
Pindrop, Azure AI Speech, and Dragon Speech Recognition are common alternatives for Phonexia Orbis Fraud Detect.