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Phonexia Orbis Fraud Detect

Phonexia Orbis Fraud Detect

Overview

What is Phonexia Orbis Fraud Detect?

Phonexia Orbis Fraud Detect helps users discover fraudsters automatically based on their voice in near real-time and mitigate contact center fraud with AI-powered software designed specifically for contact center identity fraud detection.

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Pricing

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What is Phonexia Orbis Fraud Detect?

Phonexia Orbis Fraud Detect helps users discover fraudsters automatically based on their voice in near real-time and mitigate contact center fraud with AI-powered software designed specifically for contact center identity fraud detection.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Phonexia Orbis Fraud Detect?

Phonexia Orbis Fraud Detect helps users discover fraudsters automatically based on their voice in near real-time and mitigate contact center fraud with AI-powered software designed specifically for contact center identity fraud detection.

Automated Fraud Discovery

A speaker’s voice is automatically compared with the rest of the audio recordings stored in a database, and potential fraudsters are marked each time a new batch of audio recordings is processed.

Voice Identification

Fraudsters are identified based on Phonexia’s passive voice biometrics, which, according to the vendor, can recognize a person’s voice with over 98% accuracy achievable out of the box regardless of the language, accent, and words spoken.

Fraud Investigation

Suspected contact center fraud is highlighted automatically and ordered based on custom rules to ensure fraud investigators always receive the most important warnings first and can investigate.

Phonexia Orbis Fraud Detect is a contact center solution powered by Phonexia’s passive voice biometrics for the detection of contact center identity fraud (such as telco subscription fraud), boasting over 98% accuracy. Call recordings are analyzed in the background as frequently as needed, and suspected fraudsters are marked automatically, shortening the time for identity fraud discovery dramatically.

Phonexia Orbis Fraud Detect Features

  • Supported: Identification of fraudsters based on their voice, with over 98% accuracy achievable out of the box
  • Supported: Automatic comparison of a speaker’s voice with the rest of the audio recordings stored in a database
  • Supported: Clean, intuitive user interface with every element exactly where you would expect it to be
  • Supported: Every potential fraudster is marked instantly each time a new batch of audio recordings is processed
  • Supported: Smart audio player that skips silent parts automatically for faster fraud investigation
  • Supported: Built-in support for fraud case management to keep all your notes and call recordings easily manageable

Phonexia Orbis Fraud Detect Screenshots

Screenshot of Automated Fraud Discovery: A speaker’s voice is automatically compared with the rest of the audio recordings stored in a database, and every potential fraudster is marked instantly each time a new batch of audio recordings is processed.Screenshot of Precise Voice Identification: Fraudsters are identified based on Phonexia’s passive voice biometrics, which can recognize a person’s voice with over 98% accuracy achievable out of the box regardless of the language, accent, and words spoken.Screenshot of Efficient Fraud Investigation: Suspected contact center fraud is highlighted automatically and ordered based on custom rules to ensure fraud investigators always receive the most important warnings first and can investigate efficiently.

Phonexia Orbis Fraud Detect Competitors

Phonexia Orbis Fraud Detect Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationNo
Supported LanguagesEnglish, Spanish
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