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Pilot.com Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Reviews

10 Reviews

Pilot is a great partner for accounting and tax services.

Rating: 9 out of 10
Incentivized

Pros

  • Bookkeeping
  • Tax Advice
  • Professional team
  • Great communication
  • Ease of use

Cons

  • Pricing
  • Visibility

Likelihood to Recommend

I would definitely recommend Pilot.com for their accounting services. Their bookkeeping is very straight forward and reliable with a possibility to be as involved as you need to be. Their tax team is also great and very knowledgeable which comes in handy. They are also improving the scope of their services and features with a lot of new ones rolled out recently.

DV
Daniel Viliam Mazáč
COO in Finance and Accounting at Talkbase (1-10 employees)
Vetted Review
Pilot.com
2 years of experience
View profile

Bookkeeping outsourcing - these guys shine!

Rating: 10 out of 10

Pros

  • Every month, they handle our bookkeeping.
  • Every month, they manage our accounts payable.
  • Every month, they add new vendors as needed.
  • Every month, they maintain our QuickBooks.

Cons

  • Some issues on the onboarding, just defining the scope of the project. But they've refined it.

Likelihood to Recommend

I think they are a great fit for any small business looking for bookkeeping and even some ap services. I like all the financial reporting they do, which is something I would struggle with on my own.

GM
Greg Mischio
Founder and CEO in Marketing at Winbound (1-10 employees)
Vetted Review
Pilot.com
1 year of experience

Highly recommended for bookkeeping, tax, and CFO services

Rating: 10 out of 10
Incentivized

Pros

  • Books delivered consistently with high quality
  • Successfully handled tax filings and R&D credits
  • Built financial model and cash flow forecasts

Cons

  • Would be great to have an online financials dashboard
  • Sometimes would be good to have books earlier in the month

Likelihood to Recommend

Pilot is great for early-stage startups in any vertical. They handle the entire financial stack and will save you a lot of time on that front. Their CFO services are also great regardless of the vertical you are in. As a founder, this is something you shouldn't waste your time on, and with Pilot you can feel secure.

VU
Verified User
C-Level Executive in Corporate (1-10 employees)
Vetted Review
Pilot.com
2 years of experience

Great for small biz or startup finance!

Rating: 10 out of 10
Incentivized

Pros

  • Answering complicated questions about how to deal with sticky situations
  • Delivering the books on time every time

Cons

  • Honestly I don't really have any feedback - they've continued to add features and services at a pace that I think is impressive for a company their size and scope.

Likelihood to Recommend

I think Pilot.com is great for small businesses or VC-backed startups in seed or series A stage, maybe series B. I think it would be so helpful in fundraising at an early-stage startup. We're a two-person company with a multi-million dollar budget, so it's helpful for folks like us to have an expert on hand.

SB
Sarah Braver
COO in Professional Services at coLeague (1-10 employees)
Vetted Review
Pilot.com
1 year of experience
View profile

Pilot.com is an excellent bookkeeper.

Rating: 10 out of 10
Incentivized

Pros

  • Bookkeeping Services
  • Accounting Communication
  • Expenses Analysis

Cons

  • Advanced Analytics

Likelihood to Recommend

Pilot.com is the perfect bookkeeper for small businesses who do not have anyone dedicated to accounting. It is especially great for growth stage companies so can focus your resources on sales and product.

SD
Samuel DeZube
Business Operations Analyst in Finance and Accounting at Workshop (11-50 employees)
Vetted Review
Pilot.com
1 year of experience
View profile

Trusted bookkeeping for early startups

Rating: 10 out of 10

Pros

  • Quick responses to questions submitted to support
  • Integration with various banking systems and software, including HR systems and cap table system, which saves time when filing taxes

Cons

  • Further improvements in integration with various systems to automate closing books as possible, especially with modern banking systems like Rho
  • Faster time to close books

Likelihood to Recommend

Pilot.com is a well-established solution that clearly works very well for early-stage startups like us that don't have a dedicated finance team/hires, and want to save as much time as possible closing books each month and filing taxes.

VU
Verified User
C-Level Executive in Corporate (1-10 employees)
Vetted Review
Pilot.com
1 year of experience

Excellent reliable bookkeeper for mid-sized businesses

Rating: 8 out of 10
Incentivized

Pros

  • Tracks PayPal and Stripe membership transactions.
  • Tracks advertising payments.
  • Communicates clearly with us.

Cons

  • I would say that only room for improvement would be to offer more educational opportunities that explain what the numbers mean.

Likelihood to Recommend

Pilot.com is most appropriate for medium to large businesses that need amortization. It is not cheap so it's not meant for very small businesses that have simple financials.

VU
Verified User
Executive (1-10 employees)
Vetted Review
Pilot.com
4 years of experience

Pilot is a terrific partner for our accounting and finance needs

Rating: 10 out of 10

Pros

  • Accounting
  • Bookkeeping

Cons

  • Pilot has been a great partner

Likelihood to Recommend

Pilot is great as a flexible accounting and finance partner. They are helpful with early through mature companies and provide a real value in allowing finance teams to spend time on the more strategic parts of the business.

MM
Michael Macaluso
Finance Director in Finance and Accounting at Kubecost (51-200 employees)
Vetted Review
Pilot.com
1 year of experience

Pilot.com Review

Rating: 9 out of 10
Incentivized

Pros

  • quick and thorough responses
  • good communication
  • using AI to automate manual tasks
  • fair pricing

Cons

  • offering a bit more advice on bookkeeping strategy
  • responding a bit quicker although they always do within 24 hours

Likelihood to Recommend

companies doing manual bookkeeping that is somewhat simple they can automate it very well.

VU
Verified User
Executive in Finance and Accounting (11-50 employees)
Vetted Review
Pilot.com
1 year of experience

Lot of potential ideal for small companies.

Rating: 5 out of 10
Incentivized

Pros

  • Accounting parametrization.

Cons

  • More focus on the client needs.
  • Better interpretation of the data provided.

Likelihood to Recommend

The accounting integration works well once defined but also gives the sense that is a little bit blind, so you need to continuously take a look at the integrations made, so you cannot trust 100%. Also the robot it's a little bit blind so there is the need for a human to take a look at what the software makes. Definitely understand the client's business and needs are something to improve.

LD
Luis Doro
Chartered Accountant in Finance and Accounting at SWORD Health (201-500 employees)
Vetted Review
Pilot.com
1 year of experience
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