Item: Pilot.com
Rating: 10
Author: Greg Mischio

Overall Satisfaction with Pilot.com

Pros and Cons

Pros

Every month, they handle our bookkeeping.
Every month, they manage our accounts payable.
Every month, they add new vendors as needed.
Every month, they maintain our QuickBooks.

Cons

Some issues on the onboarding, just defining the scope of the project. But they've refined it.

Alternatives Considered

QuickBooks Live Bookkeeping

I liked the people they had working for them, and their communication was exceptional. This is their focus, not the overall software package with bookkeeping services added in.

Key Insights

Do you think Pilot.com delivers good value for the price?

Yes

Are you happy with Pilot.com's feature set?

Yes

Did Pilot.com live up to sales and marketing promises?

Yes

Did implementation of Pilot.com go as expected?

Yes

Would you buy Pilot.com again?

Yes

Likelihood to Recommend

I think they are a great fit for any small business looking for bookkeeping and even some ap services. I like all the financial reporting they do, which is something I would struggle with on my own.

Comments

Please log in to join the conversation

Bookkeeping outsourcing - these guys shine!