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PingPlotter Reviews and Ratings

Rating: 9.2 out of 10
Score
9.2 out of 10

Community insights

TrustRadius Insights for PingPlotter are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

PingPlotter has become an essential tool for network administrators and IT professionals, enabling them to effectively monitor network traffic, detect and diagnose network issues, and significantly reduce troubleshooting time. Users have configured PingPlotter to monitor multiple connections and IP addresses over extended periods, allowing them to identify when slowdowns occur and promptly resolve them. By providing valuable metrics such as network availability, packet loss, latency, and response time, PingPlotter visually displays what is happening on the network. This capability has proven invaluable in diagnosing the cause of network problems as it presents users with graphs and historical data to troubleshoot past issues and determine current latency.

IT departments and networking teams widely utilize PingPlotter to monitor remote devices, demonstrate zero downtime operations, and troubleshoot network connectivity issues. Through its usage, users have successfully identified faulty communication links, accurately pinpointed the source of intermittent timeouts, and monitored network performance during infrastructure shifts. The intuitive interface and visual charts offered by PingPlotter have received praise for their ability to provide a clear view of pings and results. This clarity facilitates effective communication with stakeholders while also saving time and resources for network engineers.

Furthermore, PingPlotter has proven instrumental in helping technicians definitively identify problem areas and provide proof to Internet Service Providers or other involved parties. By relying on PingPlotter's diagnostics capabilities, users have been able to reduce troubleshooting time significantly. They have successfully diagnosed frequent network issues, held ISPs accountable for their service quality, and subsequently minimized network downtimes. As a result of these improvements in efficiency, productivity has experienced noteworthy enhancements.

Overall, PingPlotter stands as a dependable network troubleshooting and diagnostic tool that aids users in comprehending network problems, tracking device issues, and presenting graphical evidence to ISPs for efficient troubleshooting. Its broad range of applications across various industries showcases its reliability in addressing complex networking challenges.

Reviews

29 Reviews

Great tool for easier network diagnostics and monitoring

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use PingPlotter to diagnose networks and identify communication issues. It's a great tool to locate patterns and issues and evaluate network health. In large scale deployments, pinpointing a point of fault in a large multi-layered network can be a nightmare and constant monitoring tools are not that easy to come by. Thankfully PingPlotter saved the day and allowed us to have a very good overview of what's happening with the time stamps and ultimately locate the issues and faults.

Pros

  • monitoring connection health
  • locating points of fault
  • monitoring performance patterns and degradation causes

Cons

  • information filtering. PingPlotter can take it a step further by providing summaries and outliers and detecting patterns
  • further diagnostics assistance, by detecting potential faults and suggesting the potential underlying issues

Likelihood to Recommend

It's a great tool to use in network diagnostics. provides great overviews of the network performance and health and enables you to conduct proper long term monitoring

VU
Verified User
Director in Corporate (1-10 employees)
Vetted Review
PingPlotter
1 year of experience

PingPlotter is a Great Tool.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I needed something to give me more insight into my network connectivity at a glance (LAN/WAN and over VPN) and this does that very well, and without a lot of set up or maintenance... Just plug in a destination to monitor and it just does it. Being able to see a long history makes it even more valuable.

Pros

  • Endpoint monitoring
  • Ping monitoring
  • Jitter monitoring
  • Charting/logging

Cons

  • The only thing that was a slight gotcha was the ability to add notes. The ability to leave notes in the timeline was not evident and I only found out about them after finding some unidentified markers. It might help if that functionality were more evident.

Likelihood to Recommend

Anyone needing to keep tabs on specific devices or test the latency of one or more devices over time could really use this. It might be overkill if you are just looking for a quick, and dirty, "is it down" but its simplicity makes it just as quick as a manual PING.

LM
Loren McDonald
IT Director in Information Technology at Multiple (11-50 employees)
Vetted Review
PingPlotter
1 year of experience
View profile

PingPlotter Helps Resolve Packet Loss

Rating: 9 out of 10

Use Cases and Deployment Scope

Simple to setup, nice interface and works like a charm. Overall at great tool for diagnostics and baselining a network. Help with network diagnostics is a great add for any tool. Takes the mystery out of determining what the results mean. The baseline is critical to know when your network has changed and when that started.

Pros

  • Baselining
  • Diagnostics
  • Interface is simple

Cons

  • Alerting by SMS or Email
  • consolidation of other pingplotter instances for comparison
  • submission of results for assistance

Likelihood to Recommend

Troubleshooting on multiple subnets at different locations allowed us to see which networks had issues while others were unaffected. Gave insight into when and what was happening Real Time!

CW
Cameron Weir
CEO in Information Technology at TPI (1-10 employees)
Vetted Review
PingPlotter
1 year of experience

Great if you are using unbundled internet and are stuck between the ISP and network provider

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Six months ago our home network started to become unreliable. Some days it was perfect, other days terrible. Unbundled internet means we were caught between the ISP and the network provider and each blamed the other.

After changing tbe box (twice) I discovered PingPlotter and provided the data of pinging 8.8.8.8 and 1.1.1.1 compared to home network pings to my ISP and this convinced them to call the network provider. They did their own VDSL measurements and confirmed the problem was in the cable. After going down a manhole cover and (I imagine) stripping the end off the cable and re-connecting it the problems largely went away. But then we noticed that although the network speed tripled (!) the pings showed the network dropped badly every Sunday for three successive weeks. After TWO more visits from the network provider saying nothing was wrong the network 'miraculously' became perfect again, presumably because they checked the logs and discovered further problems. Thanks PingPlotter for providing the burden of proof we needed to get things fixed!

Pros

  • Easy to set up and use
  • Clear diagnostics
  • Ability to drill down into the information

Cons

  • Pricing free for personal use

Likelihood to Recommend

<div>Helped me prove my local LAN was working correctly both to the ISP and network provider.</div><div>

</div><div>For some applications Wire shark will be more appropriate, and although it is more complex to use, it's full-featured version is completely FREE! But I also realize it takes time to develop and maintain applications</div>

VU
Verified User
Consultant in Information Technology (1-10 employees)
Vetted Review
PingPlotter
1 year of experience

Real-Time Monitoring Tool

Rating: 10 out of 10

Use Cases and Deployment Scope

To diagnose and resolve network issues efficiently, reducing downtime and improving productivity

Pros

  • To diagnose and resolve network issues efficiently, reducing downtime and improving productivity
  • To monitor and manage the quality of service provided to clients, ensuring optimal performance

Cons

  • Offer detailed insights into network performance across various segments, including enterprise, WAN, and internet paths.
  • allow organizations to monitor the performance of their applications and services from multiple geographic locations
  • provide deep visibility into application performance, including monitoring of TCP, VoIP, FTP, and HTTP-based traffic

Likelihood to Recommend

Realtime Monitoring

VU
Verified User
Engineer in Information Technology (501-1000 employees)
Vetted Review
PingPlotter
5 years of experience

PingPlotter early usage working well

Rating: 9 out of 10

Use Cases and Deployment Scope

I'm using PingPlotter to trace network issues when WFH. Video conferencing is unstable and I'm trying to work out where in the chain the issues are. PingPlotter is able to give me some excellent insight and I can see significant packet loss in BT servers a few hops into the journey. What to do about that is another matter, but PingPlotter is doing a great job of showing me where the issues are!

Pros

  • Simple to use
  • Decent UI
  • Quick and lightweight app

Cons

  • further explanation of the graphs would be useful. The lines are not always intuitive

Likelihood to Recommend

My only experience is using PingPlotter at home, so I'm not sure how well suited it is for an enterprise, but for my use case - troubleshooting WFH issues - it has been very useful

VU
Verified User
Executive in Professional Services (10,001+ employees)
Vetted Review

Great tool to troubleshoot Work From Home connectivity issues.

Rating: 8 out of 10

Use Cases and Deployment Scope

I was having issues with a WFH (work from home) setup and used PingPlotter to track the issue to a router. PingPlotter let me see the effects of my configuration changes and showed me exactly when the problems occured so I could correlate the issues in equipment logs.

Pros

  • plots latency
  • shows connectivity route
  • timestamps

Likelihood to Recommend

PingPlotter is excellent to help diagnose connectivity issues. Especially in WFH situations where much of the network connectivity is not your own.

VU
Verified User
Engineer in Information Technology (1001-5000 employees)
Vetted Review

WFH Tool

Rating: 9 out of 10

Use Cases and Deployment Scope

I am a WFH employee who had connectivity issues. I used PingPlotter to track the outages so I could report with details my connection outages.

Pros

  • Track Internet Drop Outs
  • Report Latency
  • Clearly show through visuals the connectivity history

Cons

  • Have different options for export. PDF or PNG for example.

Likelihood to Recommend

Appropriate: Identifying internet connectivity to evalaute if a program issue is from a program specifically or from a data management issue.

VU
Verified User
Advisor in Product Management (5001-10,000 employees)
Vetted Review
PingPlotter
1 year of experience

PingPlotter Rocks!

Rating: 10 out of 10

Use Cases and Deployment Scope

We have been using PingPlotter to diagnose our WAP network as it is showing inconsistent connectivity, and this tool has been instrumental in identifying weak connection areas and heatmapping. Love it and highly recommend for any team needing network diagnostics.

Pros

  • Network Diagnostics
  • Visualizations
  • Live Statistics

Cons

  • Updated UI would make the app look more modern.

Likelihood to Recommend

Any time you need a network diagnostic on specific endpoints.

VU
Verified User
Manager in Information Technology (1001-5000 employees)
Vetted Review
PingPlotter
1 year of experience

PingPlotter: The Essential Tool for Diagnosing and Solving Network Issues

Rating: 10 out of 10

Use Cases and Deployment Scope

I cannot recommend PingPlotter by Pingman Tools LLC highly enough. This software has been a game-changer for my troubleshooting and diagnostics, especially when dealing with COAX business internet service providers. Without naming names, PingPlotter has enabled me to identify and resolve multiple connectivity issues with remarkable precision.

In one instance, the software was instrumental in proving that we had an intermittent defective modem issue, which was otherwise difficult to diagnose. The detailed data and visualizations provided by PingPlotter made it clear.

On another occasion, PingPlotter helped me understand and diagnose weather-related signal attenuation. We discovered that water was entering the PVC housing of our outdoor incoming COAX line, causing significant connectivity issues. Thanks to PingPlotter, we were able to pinpoint the exact cause and take corrective action. I was monitoring a warehouse location in Texas from Florida, which houses a sales call center with VoIP telephony. Without PingPlotter, we would have certainly lost more sales due to the inabilities and inexperience of the technical teams assigned to our cases. Aside from those, there are MANY other uses for PingPlotter.

Pros

  • Historical Reporting
  • Setup
  • Visualization
  • Package Size
  • Low System Resources

Cons

  • Pricing for Small Independent Consultants

Likelihood to Recommend

Diagnosing Intermittent Issues, Remote Monitoring, QoS and Stability, and even some non-network related issues, and basic connectivity checks

CG
Chase Grimes
Senior Technical Consultant at Intelitech Ltd (11-50 employees)
Vetted Review
PingPlotter
15 years of experience
View profile