TrustRadius: an HG Insights company

PolicyManager

Score6.7 out of 10

2 Reviews and Ratings

What is PolicyManager?

PolicyManager is a web-based enterprise policy and procedure management platform designed for healthcare. The platform allows hospitals and integrated healthcare delivery networks to streamline, consolidate, standardize and centralize all policies in one electronic repository.

According to the vendor, key features and business benefits include:

  1. Google-like advanced search
  2. Regulations & Standards Manager interface to cross walk policies to accreditation standards
  3. Circulate & Auto-Circulate
  4. Attestation
  5. Version control
  6. Integration with Microsoft Word, Dropbox and Box
  7. Document Template Exchange Server
  8. Customizable, branded web portal
  9. Offline capabilities
  10. Workflow collaboration
  11. Interoperability with learning management systems, electronic medical records, evidence-based content and other clinical applications
  12. Custom reporting
  13. Find and replace
  14. Email notifications and alerts

Top Performing Features

  • Common repository of GRC items

    A common repository linking all GRC elements such as policies, risks, regulations, etc.) to give a 360 degree view

    Category average: 7.6

  • GRC policy management

    Support for policy lifestyle changes including creation, approval, communication etc.

    Category average: 7.3

Areas for Improvement

Great Program to help you stay organized

Pros

  • If I ever have any technical issues or questions the support team is great at getting back to me very quickly. I also like all the resources available to help as well.
  • Policy reports, there are so many to choose from. These reports help me track several different things in the system. Compliance, attestations, past due, and so much more.
  • Another plus for me is being able to add linkages to outside programs like TJC and Elsevier. Linking these to policies saves a lot of time.

Cons

  • The program doesn't work well with Chrome, would like to see that fixed. We have several staff members that use Chrome.

Return on Investment

  • The program has kept us compliant on reviewing and updating all of our policies.

Usability