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PracticePanther Reviews and Ratings

Rating: 3.5 out of 10
Score
3.5 out of 10

Community insights

TrustRadius Insights for PracticePanther are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Software: Users find Practice Panther to be a user-friendly software that is intuitive and easy to use, even for non-tech-savvy individuals. Many reviewers appreciate the ease of navigation and organization features, such as grouping cases based on personalized tags. The user interface is highly praised for its simplicity, making it delightful to use.

Efficient Time Tracking: Users love the ability to track time and clients directly from the software. They find Practice Panther's time tracking capabilities to be efficient and convenient, allowing them to stay ahead of deadlines and keep track of activities. The timer feature is particularly helpful for accurately tracking time spent on different tasks.

Quick Support Response: Reviewers highly value the quick response time of Practice Panther's support team. They appreciate the prompt assistance provided by customer support in addressing any issues or concerns they may have. This responsive support contributes to users' overall positive experience with the software.

Reviews

3 Reviews

Super Easy to Use

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

PracticePanther easily allows me to add expenses and time onto a case. Everything I need for my case is right there in front of me, without the need to toggle between different functions. I can invoice, make notes, and add receipts in half the time it used to take me. I also love that I can easily see my aging accounts and the accounts that have current payments. What I love most about PracticePanther is that it's very user friendly and doesn't require a ton of data input. I can spend more time being a lawyer and less time figuring out complicated software.

Pros

  • Ease of Use
  • Ease of Adding Time and Expenses to Accounts
  • Ease of Seeing Aging Accounts

Cons

  • It's difficult to sync with other applications like Gmail.
  • Invoices can be a bit tricky.

Likelihood to Recommend

For a solo practice, this platform is great. It allows me to spend more time with my clients instead of handling administrative tasks. It is very easy to use and has low processing fees. I have used it for over a year and I am very happy with how this works for my solo practice.

MW
Megan Will
Owner/Attorney in Legal at The Law Office of Megan E. Will (1-10 employees)
Vetted Review
PracticePanther
2 years of experience

PracticePanther Delivers

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I have been extremely pleased with PracticePanther since using it over the last year or so. It is user-friendly and can be tailored to each individual company's needs. It has been especially helpful for invoicing and keeping up with billable hours. I love the customization options and the ability to create my own forms and invoices. Customer support is very responsive and has been able to address any questions or problems that have had. I highly recommend this product.

Pros

  • Invoicing with Ease
  • Customization
  • Customer Support
  • Cost Efficient

Cons

  • Want to easily be able to customize matter information and haven't figured out how to do it.

Likelihood to Recommend

I primarily began using the product to keep up with client information and invoicing. It has been very successful for what I need and has helped me tremendously. I am a sole practitioner and needed a product that didn't require a lot of setup or training. This one has been just that. However, there are still a few things that I haven't been able to do that I need to do. For example, make changes to basic information in the matter that can tailor it to the kind of case.

MC
Meredith Carpenter
Owner and Attorney in Legal at Meredith Carpenter Law, LLC (1-10 employees)
Vetted Review
PracticePanther
1 year of experience
View profile

PracticePanther is a time saver

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

It is a central part of client management, from onboarding to completing and closing out the files. It centralizes and organizes client information and makes calendars, tasks, and workflows organized. It allows any person to be able to step into a file and catch up with ease with the next task and management of what is needed to be done.

Pros

  • Workflows and task management.
  • User interface and clarity of features.
  • Customer service is expedient and helpful.

Cons

  • There are some features that are available on one part of the software but not on others. E.g., when creating a task, you can add and make new tags. But during the creation of a workflow, when making a task, you can't make new tags. You have to make the task outside of the workflow space.
  • An event whereby you can invite outside users/clients without creating a client portal.
  • If the client portal was a bit more robust, I would like to use it. See the first item; I am unable to make tasks through workflows with links to be populated for my clients to make client task easier when I need to direct them to a different webpage to complete an item.

Likelihood to Recommend

It is perfect for law management as it has integrations with Lawpay, which is specific for operating and trust account billing. I am able to create custom intakes for a client to fill out, automated with a task when submitted, and then review and response. I am also able to use the forms for internal use to enter information and use templates to populate those fields onto documents that I create.

CN
Chris Nguyen
Attorney in Legal at Law Office of Chris T. Nguyen, APC (1-10 employees)
Vetted Review
PracticePanther
4 years of experience
View profile