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Qstream is a versatile software that has been utilized in various use cases. Customers have found it valuable for training knowledge and …
Overview
What is Qstream?
Qstream headquartered in Burlington, Massachusetts offers their eponymous sales enablement application.
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What is Qstream?
Qstream headquartered in Burlington, Massachusetts offers their eponymous sales enablement application.
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Product Details
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What is Qstream?
Qstream is a platform for assessing and coaching sales performance at an individual and team level. In addition to KPI data pulled in through the Salesforce integration, Qstream also measures reps' performance with daily mobile challenges (Performance Pack gamification), and combines these indicators into a Qscore that ranks relative performance and performance improvement.
Qstream Performance Packs are designed to encourage reps to support a variety of business initiatives and applications by matching the amount of content, level of competition and duration with the optimal mix of game mechanics. The game structure is optimized based on particular business dimensions, using the Qstream Performance Pack Engine.
Qstream Performance Packs are designed to encourage reps to support a variety of business initiatives and applications by matching the amount of content, level of competition and duration with the optimal mix of game mechanics. The game structure is optimized based on particular business dimensions, using the Qstream Performance Pack Engine.
Qstream Video
Qstream in 2 minutes
Qstream Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Qstream is a versatile software that has been utilized in various use cases. Customers have found it valuable for training knowledge and reinforcing skills post-event, leading to increased confidence in the presented information. The product is commonly used for new agent orientation and product rollouts, providing a platform for delivering information to employees. Sales training companies have benefited from Qstream as it helps retain knowledge for clients, resulting in increased sales and improved positioning. The software enables global reach to sales representatives, providing insights into their adoption of messaging and identifying areas for improvement. Its lightweight and easy-to-digest questions, delivered over a quarter, cater to the training and knowledge increase of sales teams. Qstream addresses the need for educating sales teams in the field by providing a mobile-friendly approach with a few questions at a time. Immediate feedback and additional details reinforce correct responses, ensuring confidence in future answers. The reporting feature of Qstream is effective in identifying knowledge gaps and provides feedback for future training improvements. It fills the gap between initial new hire training sessions and applying the learned information in real-world scenarios, thus keeping knowledge current. Moreover, Qstream reinforces training on Sales CRM platforms, improving retention and nurturing a desire for continued learning. The product also supports real-time reinforcement and coaching, facilitating electronic measurement of proficiencies and highlighting areas for improvement. By utilizing Qstream, sales teams can quickly learn new material, stay updated, and embed key learnings through reinforcement and gamification.
Reinforcement Science and Gamification: Many users appreciate QStream's use of reinforcement science and gamification elements, which have made the learning experience engaging for a number of reviewers. The incorporation of these elements has been praised by users for its ability to keep them motivated and involved in the learning process.
Detailed Reports for Identifying Gaps: The detailed reports provided by QStream are valued by several users as they help in identifying gaps and coaching opportunities. These reports offer insights into individual struggles and group performance across different topics, allowing for targeted coaching efforts.
Ongoing Enhancements and Helpful Analytics: Users find the ongoing enhancements and helpful analytics provided by QStream to be beneficial, with multiple reviewers expressing this sentiment. They appreciate that the platform continuously improves based on user feedback, ensuring that it meets their evolving needs. Additionally, the analytics offered by QStream allow for easy tracking of knowledge retention over time, helping organizations identify areas of strength and weakness.
Confusing User Interface: Some users have found the user interface of Qstream to be confusing and not intuitive, making it difficult to navigate and perform tasks efficiently. This sentiment has been expressed by multiple reviewers.
Limited Customization Options in Video Coaching: There are complaints about the lack of customization options in the video coaching feature of Qstream. Users mention that they are unable to have multiple reviewers, customize feedback areas, or allow users to redo their videos.
Time-Consuming Setup Process: The setup process for Qstream is mentioned to be time-consuming, although the company does provide assistance. This concern has been raised by some users who feel that it takes a significant amount of time to complete the initial setup process.
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