TrustRadius: an HG Insights company

What is Quickley?

Quickley is an integrated business chat platform that enables companies to efficiently manage and respond to customer messages from various social media profiles and messengers. According to Quickley, this solution is suitable for businesses of all sizes, catering to customer support representatives, sales representatives, marketing professionals, e-commerce companies, and service-based businesses.

Key Features

Live chat: Engage with website visitors in real-time, respond instantly or via email and messengers, quick installation and setup, and collect contact information.

WhatsApp Business: Official partner of WhatsApp Business, invite team members to process requests together, automation features, and process requests 42% faster.

CRM integration: Integrate with popular CRMs, consolidate contacts from various channels, save and store contact information, and streamline communication.

Automation: Automate customer service routines, create zero-code scripts, features include broadcasting, chatbots, CRM integrations, and automated funnels, and capture requests from multiple platforms.

Sales boost: Improve response times, handle leads and questions from multiple sources in one place, increase conversions, and facilitate quick engagement and issue resolution.

User support: Reply to user questions quickly and efficiently, connect live chat, social media, and messengers, and invite support agents for collaboration.

Communication automation: Set up triggers, chatbots, and pipeline systems to automate customer interactions, save time, and improve efficiency, and connect all communication channels.

Website chat: Engage with website visitors in real-time, multiple chats, lead forms, file sharing, deep customization options, and gather lead data.

Integrations: Easy-to-use integrations with CMS and website builders, connect all communication channels, streamline processes, and customize appearance.

Mobile App: Stay connected on the go, engage with the audience, access all features, never miss a lead, and provide timely responses.

Categories & Use Cases

Technical Details

Technical Details
Deployment TypesSaaS
Operating SystemsWeb-Based