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LeaseLabs by RealPage

Score6.8 out of 10

3 Reviews and Ratings

What is LeaseLabs by RealPage?

LeaseLabs by RealPage is a marketing platform designed for the multifamily industry. According to the vendor, it offers a range of digital marketing products and services that aim to centralize marketing efforts, maximize return on investment (ROI), and guide prospects through their renter's journey. LeaseLabs is suitable for property management companies, real estate developers, and apartment communities of all sizes, providing them with tools and solutions to enhance their marketing strategies.

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Top Performing Features

  • Mobile optimization

    Users can easily optimize emails and landing pages for mobile devices.

    Category average: 7.8

  • Landing pages

    Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

    Category average: 5.5

  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 4

Areas for Improvement

LeaseLabs by RealPage - A Great Partner in Multifamily Real Estate Websites

Use Cases and Deployment Scope

We have worked with LeaseLabs by RealPage, even prior to their migration to RealPage's portfolio, since I have been with our organization - over 8 years. LeaseLabs by RealPage hosts our custom multifamily property websites, which are the primary source of information on our amenities, floor plans, photos, online leasing, and more. We worked closely with LeaseLabs by RealPage to create a uniform custom website design that told the story of our management company brand, while leaving room for the individual property branding that showcases the uniqueness of each location. All in all, we LeaseLabs by RealPage hosts and manages over 20 of our location websites.

Pros

  • Offers an easy to use CMS (content management system) dashboard for us to make updates to our website as needed without involvement of development teams.
  • Works with us to address any custom UX/UI adjustments that need to be made through development.
  • Provides fully custom site options, as well as templated website designs.

Cons

  • Support cases, especially when development, can take a long time to resolve, and regular updates are not always provided.
  • With the switch to Realpage's oversight, things have tended to get slower and there are more steps to working with support and development.
  • Sometimes website updates can go through multiple rounds of updates due to misunderstandings in scope of changes.

Return on Investment

  • Primary website host for over 20 unique property brands.
  • Provides seamless navigation to leasing our over 5000 units portfolio-wide.
  • Collects and sends contact form interest to our Yardi database that leads to over 7000 property tours per year portfolio wide.

Usability

Alternatives Considered

RentCafe Suite

Other Software Used

RentCafe Suite, Yext, Yardi Voyager