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Remarkety

Score9.2 out of 10

6 Reviews and Ratings

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Community insights

TrustRadius Insights for Remarkety are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Large number of pre-built email templates: Users appreciate Remarkety's extensive selection of pre-built email templates, which have been praised by numerous reviewers for their ability to save time and make campaign customization easier.

User-friendly interface and well-structured platform: Many users have commented on the user-friendly interface of Remarkety, stating that it allows them to work in an organized manner and easily navigate through the various features offered by the software.

Responsive customer service: The customer service provided by Remarkety has received positive feedback from multiple users who describe it as very responsive, fast, and personalized. This level of support adds to the reliability of the software.

Reviews

4 Reviews

We love using Remarkety!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Remarkety for our email marketing efforts. We send out newsletters and have a few different automations set up. We have an abandoned cart email that captures customers if they don't checkout. We have an automation sequence that runs when we have new customers sign up. It's very easy to use and depending on the plan you have they also offer support.

Pros

  • Newsletters
  • Automation Emails
  • Customer Support

Cons

  • Better premade templates
  • Better website integration
  • Auto save of email templates

Likelihood to Recommend

If Remarkety can be integrated with your website I would 10/10 recommend it every time. They have great reporting features and offer different options for automation campaigns or you can even create your own custom automation campaigns. If you are only using it for newsletters you'll still see benefits but it's not going to be near as beneficial unless you add in automation.
ML
Mark Ligon
Web Manager in Marketing at Commercial Industrial Supply (1-10 employees)
Vetted Review

Perfect email automation for a small webshop

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Running a small web shop can be really time-consuming, but with Remarkety I have been able to automate different processes that generate more sales. Especially the follow-up email for visitors that did add products to the cart but didn’t complete the purchase. Other than this the software solution does offer so many options that can improve sales.

Pros

  • Email follow up on potential sales for visitors that did add products to the cart but didn’t complete the purchase process.
  • Split testing to gather information on which texts, layouts and photos that work the best. It’s a really nice feature!
  • The functionality to offer dynamic coupons with different criterias. This way you have the possibility to target individuals or target several groups with different techniques.

Cons

  • I have had troubles with Remarkety applying updates and because of that I somehow lost settings and setup. Templates were gone and had to start over again creating some of my setups. I know others have had similar issues.
  • The mobile interface has a few bugs from time to time. Apllying filters to lists is not always working and data is not displayed visually correct.
  • I would love to have more of the nice features from the higher pricing levels to the basic package.

Likelihood to Recommend

Using mail automation and keeping potential customers warm on a purchase decision is for me really a scenario where Remarkety has performed very well for me. Remarkety is also very good at informing you how they deliver a good return on investment by highlighting how many sales have generated.
VU
Verified User
Director in Corporate (1-10 employees)
Vetted Review

A Complete email marketing and remarketing solution for your eCommerce store

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Remarkety has replaced several tools - email marketing automation software, remarketing app and abandoned cart recovery tool.

The automatization of the abandoned cart itself brought over 10% extra revenue thanks to targeted emails sent to the customers who don't complete the checkout process.

We are now able to follow them up with personalized coupons, giving them an incentive to come back into the store and finish the purchase with one click.

Pros

  • Abandoned shopping cart automation.
  • Targeted remarketing across social media and search.
  • Email campaigns and behavior-based automation.
  • Reporting.

Cons

  • While there are several templates, their quality of design could be improved.
  • The social media integration is a great idea, but not very straight-forward to use.
  • The drag and drop editor is buggy - causing restarts of the browser.

Likelihood to Recommend

Well-suited: For marketing automation of an eCommerce store, increasing revenue by abandoned cart recovery, personalized coupons, and follow-up emails with newsletters and product recommendations. The additional revenue stream from re-marketing across social media.

Not suited: for an online store with just a few products, it would be too complicated and expensive to run.
AF
Adam Farrell
Head Of Digital in Sales at Noradane (11-50 employees)
Vetted Review
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The next level of email marketing

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We deployed Remarkety as an email automation eCommerce platform for several of our clients in various verticals. It allows us to segment contacts according to their past behavior. It is easy to set up targeted email campaigns and track responses for improved return on investment. The automation is combined with email marketing so there is no need for separate services on top of Remarkety.

Pros

  • Newsletter functionality
  • Segmentation of contacts
  • Library of pre-made email templates
  • Easy follow-up with customers and prospects

Cons

  • The results from multiple emails cannot combine within a campaign.
  • The order history is lost when customer email has been updated.
  • Clunky dashboard.

Likelihood to Recommend

Remarkety is a great product for a small business such an eCommerce store. It covers almost all marketing needs for such enterprise sending targeting newsletters, follow-up emails, A/B testing and more. I would not recommend it for businesses that require more granular analytics or deep customization. Or those who need to send out thousands of emails per day.
MB
Michael Brennan
Founder in Marketing at Noradane (11-50 employees)
Vetted Review
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