Name: Retail Pro
Rating: 7.9 (6 reviews)
Author: Retail Pro International

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Management

Streaming Analytics

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Cloud Storage

Data Integration

Data Lakehouse

Data Mapping

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Ethernet Switches

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Internet Security

Managed Detection and Response (MDR)

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Packet Analyzer

SQL Server Performance Monitoring

Storage Management

Tape Storage

Threat Intelligence

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Management

Survey & Forms Building

Video

Video Collaboration

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Application Security

Microsegmentation

Security

3D Modeling

Animation

Computer-Aided Design (CAD)

Municipal

Vertical-Specific

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### Sales Management
Users generally find Retail Pro's sales management capabilities to be a strong asset for their retail operations. The software's user-friendly interface and efficient transaction processing have garnered positive feedback from sales staff. Additionally, the ability to manage sales, returns, exchanges, and payments smoothly has been highlighted as a key benefit. Users appreciate the system's features that enable quick sales registration and streamlined inventory management. Retail Pro's sales management functionality seems to be a reliable and effective tool for enhancing sales processes within department stores and boutiques.

### Point of Sale Systems
Users generally find Retail Pro's point of sale systems to be reliable and effective in handling transactions and managing inventory across multiple locations. The software's user-friendly interface and ability to streamline sales processes receive positive feedback from users, highlighting its value in enhancing operational efficiency within retail businesses. While some users express concerns about the outdated interface, the overall consensus leans towards the system's functionality and practicality in day-to-day retail operations.

### Reporting and Analysis
Users generally find Retail Pro's reporting and analysis capabilities to be a mixed bag based on the reviews provided. While some appreciate the depth of information and data available in the reports section, others express concerns about the complexity and technical nature of the reporting module. Customization of reports is highlighted as a challenging and costly process, often requiring consultation with the vendor company. Additionally, there are mentions of issues with report generation and disabled buttons affecting the retrieval of reports. Users emphasize the need for improved software support services and a more user-friendly approach to report customization within Retail Pro.

### Customization and User Access
Reviewers consistently highlight Retail Pro's user-friendly interfaces and the ease of customization it offers. Users appreciate the flexibility and lightness of the software, making it accessible for all staff members. However, some users find the customization process to be complex, especially when creating more intricate reports. Despite this, Retail Pro's customization and user access capabilities are generally well-regarded by users, with the platform being praised for its simplicity and adaptability.

Users highly recommend RetailPro for its user-friendly GUI and robust record-keeping capabilities, making it a useful tool for large organizations. Many users suggest trying out RetailPro as it offers significant value and is worth a trial. However, some users have reported slow loading times for cards in RetailPro. It is also recommended to consider alternative software options that do not require the use of multiple other softwares to complete tasks. Overall, RetailPro receives positive feedback and is considered a reliable choice for organizations seeking a simple POS software solution.

Limited Email Templates: Some users have mentioned that there is only one email available to send templated emails to customers, and they feel that this limited selection of templates restricts their ability to effectively communicate with customers.

Slow and Outdated Interface: Several reviewers have found the interface of RetailPro to be slow and outdated, stating that it does not provide a modern point of sale experience. They believe that the system should be more responsive and visually appealing.

Issues with Report Generation and Disabled Buttons: Users have experienced difficulties with report generation and disabled buttons, suggesting that there is room for improvement in these areas. These issues hinder their ability to effectively analyze data and navigate through the software.

Quick and Simple Billing Process: Multiple users have expressed their satisfaction with the quick and simple billing process in RetailPro. They appreciate how it allows them to efficiently manage transactions without any hassle, making their workflow smoother.

Convenient Automated Mail Feature: RetailPro's automated mail feature has garnered praise from reviewers for its convenience. Users find it incredibly useful for easily sending mails to customers, saving them valuable time and effort in communication.

Flexible Reporting Capabilities: The reports section in RetailPro stands out for providing a wealth of information and data. It empowers users to analyze business performance effectively, making informed decisions based on comprehensive insights about sales, inventory, and other important metrics.

Retail Pro has proven to be helpful for retail businesses in managing stock inventory counts, billing, and keeping track of all inventory records. Users have praised its ability to send emails to thousands of people with just a few clicks, saving valuable time. Many retail businesses have used Retail Pro as a point of sale system, making it easier to handle customer transactions. The automation features, such as the reconciliation process and PDF invoicing, have resulted in significant time savings. Retail Pro provides hotkeys for various actions, making it easier for users to interact with customers. The software has proven useful in handling CRM needs, inventory management, and point of sale requirements. Users have experienced faster checkout times and easier checkout processes for both customers and employees. The ability to transfer products between stores seamlessly has allowed for increased sales and product sharing among different locations. Retail Pro offers an easy way to keep track of sales, returns, and labeling options, making it convenient for users to monitor their transactions. The software has been praised for its user-friendly interface and efficient payment methods, making sales processes smoother for busy stores. Retail Pro has provided a reliable and effective solution for businesses in need of a robust point of sale system. Users have found value in the software's ability to keep track of inventory and sales in one centralized location, ensuring accurate numbers. The reporting capabilities of Retail Pro have been highly appreciated by users, providing valuable insights into business performance. The search functionality of the software allows users to easily find items in their stores using SKUs or descriptions. Retail Pro has been instrumental in automating apparel management, inventory tracking, customer purchase history, and transaction completion. Users have praised the software for its organizational capabilities, helping businesses stay organized and efficient. Retail Pro offers an auto tool feature for specific documents, simplifying certain processes for users. The software has proven useful for managing inventory and retail sales efficiently. Retail Pro provides an easy way to capture customer information, aiding in customer relationship management. Users have found value in the software's ability to track customer shopping behavior and store client information and purchase history. Retail Pro has been instrumental in helping businesses recover and rebuild after disasters, such as floods, by providing a system to manage inventory and losses. The software has been successfully implemented in a swimming pool retail store, making sales tracking and departmental analysis easier than ever. Retail Pro has been praised for its rich functionality, offering comprehensive solutions for POS, purchasing, transfers, customer management, promotions, and auto replenishment. The software has enabled the implementation of mobile POS and real-time inventory tracking, simplifying operations and promoting efficiency. Users have found Retail Pro to be highly customizable, allowing for the implementation of specific functionalities tailored to their business processes. While some users have encountered issues with handling serial numbers, overall, they are satisfied with the system's performance and the support provided by Retail Pro. 

Retail Pro is widely used across multiple store locations and departments, including accounting, inventory planning, and IT, serving as the primary POS system. Its seamless integration and centralized platform streamline operations and provide a holistic view of the business. The software has become an essential tool for businesses looking to optimize their retail operations and make data-driven decisions. By automating tasks, simplifying inventory management, and improving customer experience, Retail Pro proves to be a valuable solution for retailers of all sizes.

With its robust features and user-friendly interface, Retail Pro continues to meet the evolving needs of retail businesses in today's competitive market. Whether it's managing inventory, streamlining point of sale processes, or analyzing business performance through comprehensive reporting capabilities, Retail Pro empowers users to drive operational efficiency and enhance customer satisfaction.

Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.

MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.

MicroBiz Cloud

MicroBiz

ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.

Brick & mortar

E-tailer

Franchise & Chain

ERPLY

Retail Pro

Retail Management Systems Overview 
What is retail management systems?
Retail Management systems are built to handle every stage of the retail process lifecycle across multiple channels. 

Features & Capabilities of Retail Management Systems




point of sale
eCommerce
order
financial
inventory management They can typically be deployed either through cloud or on-premise solutions.

Retail Management

Retail Pro to Magento Configurable Product Import Tool by Hybrid Forge

Retail Pro Version 9 demo by Karen Page

Transaksi penjualan software minimarket SID Retail PRO

RetailPro 11-4-Demo

How to do it in 3 easy steps

1. Set up default discount percentages in the pricing area of your Retail Pro settings (System Preference → Local Preferences → Merchandise → Pricing → General).

2. Set the Default Discount % amount to the discount below your active (base) level. There’s just one rule that you must follow when using default discount percentages: Each of your discount price levels must be less than your base level.

3. Check the Use Default Discount box for all price levels you want to automatically change.

Manage Price Changes with Default Discount Percentages - Setup Demo

Full Demonstration Video of UniteU's eCommerce integration with Retail Pro V9 POS software. This demo video showcases pushing product information into retail pro, creating an order on the front end of the ecommerce website then pushing sales order data back into Retail Pro for fulfillment.

UniteU Commerce™ Integration with Retail Pro

Retail Pro Demo

Retail Pro Demo by Karen Page VP Big Hairy Dog

Likelihood to Recommend

Likelihood to Renew

Support Rating

Retail Pro International

Avalara

Retail Pro 2019-05-23 10:04:51

Retail Pro UNPUBLISHED

TrueLoyal

Batch

Head of IT

Retail Pro 9 2017-10-28 04:36:44

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Serial number

Tracking and reporting

Accounting software

Interface looks

Stable and reliable

Easy reports

Support network

Get support

Home

Retail Management Systems

It is being used at all of our store locations across the nation and at the home office (including the accounting department, inventory &amp; planning department, IT department, etc.). It is the POS system we use.

The capability of interface customization.
Good for small retailers.

Always crashes. Runs very slow. Part of this is because it does not fit the size of our company anymore.
Lack of capability to integrate with accounting software. We have to use Access tool to pull sales journal data from Retail Pro, then import to our accounting software.
The interface looks very out of date.

It decreased the home office's efficiency because it runs too slow and always crashes.
At the store level, it causes cash over short/duplicate charge issues when it crashes.
For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.

As a retail IT consultant i worked on various retail point of sale solution, none of the solutions has as rich functionality as Retail Pro. I am able to manage POS, Purchase, Transfers, Customer Locality, Customer Relationship, Employees, Promotion and auto replenishment from this single solution.

Retail Pro helped me implement mobile POS, with solution called Retail Pro PRISM. Hosted in our in-house server we are able to achieve high performance with minimal investment. This solution helps us track inventory real time also it is very simple to roll out promotions to all out stores.

Finally this solution is so easy to customize, this helps us implement a few functionalities that are very specific to our business processes. 

Even though we are facing issues in handling Serial Numbers and some other part. We are happy with the overall performance of the system and the network of support provided by Retail Pro.

Stable and reliable (we never faced any issue with the data).
Handling promotions is easy.
Easy reports.
Retail Pro's support network is strong. We get support in all the regions.

Serial number tracking and reporting.
Serial/Batch based selling price.
Online reports.

I dont have any specific report on ROI, but we are able to raise from 8% growth year on year to 14%. Retail pro helped us manage our 50+ locations efficiently with minimum resources.

Sales with promotion and customer loyalty.
Purchase automation.
Interface to ERP and E commerce solution.

We sell items in the same price that we buy with the help of serial number based price plugin.
Automated replenishment help order right product at right time.
Dynamic reporting module helps users design report they need.
Digital or E Receipts to customers.
Built in customer loyalty help us keep customer engaged.

Planning to use Retail Pro SAP Link.
Planning to use Up-selling and cross selling module.

Due to some issue, data in our server was corrupted and all our 55 stores started facing issues. We thought it would take at least 24 hours to fix this issue. Our server was up in less than two hours with the help of Retailwins, a Retail Pro partner in India.