Good Tool works well for our whole team.
Use Cases and Deployment Scope
We leverage Retool to quickly build and manage a range of internal tools that support our business. Retool allows our teams—operations, customer success, and product—to access and act on data without requiring extensive engineering resources. Retool helps us reduce manual processes and consolidate data into a single interface that allows me and other teams to have the info we need at our fingertips.
Pros
- Our teams often needed to pull information from multiple databases, which gave us visibility into all of it in one place.
- Unified dashboards for real-time insights, reducing the need tapping engineering.
- Internal dashboards that help our support team quickly resolve and fix issues by accessing all relevant data in one place.
- Reduces operational overhead and manual data entry.
Cons
- Some Retool apps can become slow to load or refresh.
- When multiple team members work on the same app, changes can overwrite each other or break functionality.
- The UI/UX is pretty basic.
Likelihood to Recommend
Works well in: Connecting directly to databases and APIs holding candidate data. Allows teams to easily drill into records from different data sources. Quick to build dashboards. It wouldn't work well without a team to actually get it set up. There is limited design/ branding, making it look very basic. Your team requires training because data can be overwritten easily. Having some knowledge with your whole team is super important, and if you work with contractors or non-tech people, this can be a huge issue.
