Revcord Call Recording

Revcord Call Recording is a call recording and monitoring solution designed for companies of all sizes. It is utilized by various professions and industries, including public safety agencies, insurance companies, supply chain and manufacturing firms, human resources departments, and asset management organizations. According to the vendor, the software provides tools necessary to effectively record and monitor calls in different business settings.

Key Features

Enterprise Inspection Software: Revcord IQ3 Enterprise Software platform enables efficient inspections, interviews, and investigations with locally recorded video using a mobile application. It also offers virtualization for remote video inspections and augmented reality measurement tools.

Multimedia Recording and Logging Solutions: This solution provides voice logging options, integrated multimedia recording for compliance, and call logging and monitoring capabilities to address liability and compliance concerns.

IQ3 for Municipalities: This feature automates compliance and violation reports, facilitates virtual video inspections with collaboration tools, offers secure file lockers for documentation, and allows customized inspection process markers for analysis and evaluation.

IQ3 for Oil & Gas: Designed for the oil and gas industry, this feature supports equipment inspections, construction inspections, supply vessel inspections, and compliance management services. It ensures secure cloud storage for recordings and data, along with customized inspection notes and reports.

IQ3 for Public Safety: Ideal for public safety agencies, this tool facilitates interviewing, scene investigation, and collaboration. It captures audio and video in real-time at the scene of the event, offers live streaming and chat functionality for off-site interviews, and includes GPS location tracking for accurate incident documentation.

Logger/Recorder Features: Revcord offers MMS Loggers powered by their management software, along with mission-critical microcomputer/data collectors and servers for asset or fleet management. It also provides ANI/ALI Capture program for capturing 911 caller information and Instant Recall Lite and Full for live monitoring and recall of calls.

Revcord MMS Management Console: This console features a real-time dashboard for major modules, search functions for easy event retrieval and review, incident recreation through playlist creation, live call control for various tasks during calls, and quality assurance evaluation for call evaluation and reporting.

A True 99.999% Redundant Logging Solution: Revcord offers a redundant managed backup system for high availability, cloud services security compliant with CJIS and HIPAA regulations, encrypted data transmission and storage, all-solid-state components with redundant hardware, and RevStream Redundancy Service for data backup and recovery.

Software Solutions: Revcord provides various software solutions including RevConfig Installation Manager for simplified installation, AIS Failover for automatic configuration download, RevView for virtualizing the 9-1-1 experience, RevAgent for screen recording and free seating control, and Enterprise Capabilities for managing multiple loggers from a single IP address.