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S2K Enterprise

Score9 out of 10

2 Reviews and Ratings

Community insights

TrustRadius Insights for S2K Enterprise are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users have found the ERP software to be highly effective for their business needs, allowing them to easily configure and modify it to suit their specific requirements. This flexibility has been particularly valuable as it enables users to tailor the software to their unique workflows and processes. The affordability of the software has also been a significant advantage, as it has allowed users to allocate their budget towards other important digital initiatives.

Customers have had mixed experiences with the consultants who assist with the implementation of the ERP software. While users have noted that the consultants possess deep knowledge and expertise, there have been some challenges related to their busy schedules and the need for strong project management. Despite these occasional hurdles, customers have generally appreciated the support provided by the consultants in navigating the implementation process.

One of the most notable use cases of the software is its ability to facilitate easy data logging, which has significantly improved traceability and productivity in inventory management and sales metrics. Users have reported that this feature has streamlined these processes, enabling them to track inventory more efficiently and make data-driven decisions in real-time. Additionally, the integration capabilities of the software have allowed for seamless collaboration between different divisions within a company. For instance, by implementing S2K, businesses have been able to integrate their merchandising division with other departments such as order entry, customer service, accounting, and shipping/receiving. This integration has resulted in decreased delivery times for products to customers.

While some users have found aspects of the software difficult to use, such as the inability to edit invoices, they appreciate other features that save time and money. For example, they value the ability to send invoices and statements via email, which eliminates manual processes and reduces paper waste. Overall, user experiences highlight how the ERP software addresses various business needs by offering customization options, streamlining processes, improving traceability, and promoting collaboration across different divisions.

Reviews

1 Review

Excellent Enterprise System for Non-Profit

Rating: 8 out of 10

Use Cases and Deployment Scope

S2K is being used by our merchandising division to streamline the efforts between order entry, customer service, accounting, and shipping/receiving. Prior to this, there was the use of multiple separate systems. Switching to S2K allowed us to streamline our efforts and decrease the overall delivery time of products to our customers.

Pros

  • Customization for various businesses.
  • One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping.
  • The platform is easy to use. Whether it is used by a customer service member, designer, or developer.

Cons

  • There will most likely be customizations made for a particular niche site to integrate with their system.
  • Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
  • Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.

Likelihood to Recommend

This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc.