Agentforce Commerce

Salesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products with control. It also provides inventory management controls, built in to the platform. Its flexibility is meant to accommodate diverse business logic models, and its web-based UI is meant to simplify management and control for less than technically savvy administrators. Visitor/shopper data are leveraged to provide intelligence, and personalize the shopping experience of individuals or segmented targets groups.