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Salesforce Consumer Goods Cloud

Salesforce Consumer Goods Cloud

Overview

What is Salesforce Consumer Goods Cloud?

Salesforce offers a retail execution technology solution via the Consumer Goods Cloud, supporting visit planning and audits, as well as strategic field sales and mobile orders. It is available in the Merchandiser, Field Sales, and Strategic Sales editions.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Product Details

What is Salesforce Consumer Goods Cloud?

Salesforce Consumer Goods Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(14)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
July 08, 2022

Drive steady growth and boost productivity

AM
Aayushi Meht
Marketing Coordinator
EdSmart (Education Management, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use it to find more prospects, close deals, and increase customer relationship. It helps us tie our marketing and sales teams to share a single customer view. As a company using Salesforce we have better workflows with efficient client management.
Pros and Cons
  • Dashboards
  • Customer service
  • Marketing and sales
  • Customer service
  • Friendly website
Likelihood to Recommend
With Salesforce we have been able to create extraordinary experiences for our customers building a stronger relationships and sharing data internally across teams. Salesforce Consumer Goods helps drive revenue growth through retail execution capabilities. It provides field representatives with a powerful and intelligent solution to improve in-store experiences and streamline operations.
Most Important Features
  • Sales
  • Marketing
  • Analytics
Return on Investment
  • Increased efficiency
  • Driven customer success
Alternatives Considered
Salesforce Customer 360 stacks up against the other CRM products as it drives stronger customer journey. Salesforce Consumer Goods Cloud has helped build stronger relationships with customers and the teams internally. Salesforce Consumer Goods Cloud lets you create a comprehensive and consistent consumer profile across all touchpoints with real-time insights that go beyond purchase history, including demographics, location, and more. You can also set up custom fields to track the data that's most relevant to your business.
Other Software Used
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