Pretty good software overall!
Use Cases and Deployment Scope
Salesforce Mobile is pretty unique and such a convenient tool to use. It's great to be able to send a text to also communicate with the applicant instead of always calling. Such a valuable tool to use. It has been very useful to help contact older prospects or applicants in the system. I think it's a useful tool and I think more companies should also adapt to this as well.
Pros
- Being able to customize your message
- Faster response in real time
- Saving message to use for a great follow up
- Controlling your leads
Cons
- It's very glitchy-- some of the canned messages won't work for no reason
- Some links don't work all the time
- It could be easier to navigate from one report to another
Likelihood to Recommend
Salesforce Mobile is very efficient and makes sense to use. Sometimes the reports, when you click in, doesn't open in a mobile view so you can see everything on one page. It helps when you need to search names, but it is not always user-friendly and would glitch. Saved messages are important, but as stated before sometimes the messages and links provided don't work.
