TrustRadius: an HG Insights company

SendFox

Score10 out of 10

6 Reviews and Ratings

What is SendFox?

SendFox combines automation and customization to help create simple, beautiful, and effective emails in less time. Users can automatically draft emails with SendFox’s integrated weekly Smart Campaigns and RSS content updates, so fans will get content directly in their inbox. This feature is presented as ideal for podcasters, bloggers, and YouTubers who regularly release new content and helps to keep eager followers happy.

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Categories & Use Cases

Media

SendFox

Top Performing Features

  • Landing pages

    Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

    Category average: 8.1

  • Mobile optimization

    Users can easily optimize emails and landing pages for mobile devices.

    Category average: 8.6

  • Triggered drip sequences

    The software allows users to set up automatic / drip email campaigns triggered by certain events.

    Category average: 8

Areas for Improvement

  • WYSIWYG email editor

    Users can create html emails through a drag-and-drop interface, without html coding knowledge.

    Category average: 8.6

  • Email deliverability reporting

    The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

    Category average: 8.7

  • List management

    This involves creating, filtering, editing, merging and de-duping lists of contacts.

    Category average: 8.2

Super simple, cheap emails to customers!

Use Cases and Deployment Scope

I use SendFox to send emails to a medium-sized email database. The emails I send are irregular. They will be used for opening challenges and sending all the challenge emails and then stop for a number of months. They don't directly contribute to my income so a service where I pay a lot per month when I'm over "so many email addresses" is not suitable for me. I don't mind minimal branding for my emails which this has.

Pros

  • Easy to send emails as an automated sequence or single blast email.
  • Can break customers into separate lists but still only charged per contact.
  • Charges as a lifetime deal for so many contacts rather than monthly.

Cons

  • More customization in the email builder.
  • More customization on the smart pages (aka Landing page).
  • Forms have low customization and older style graphical look.

Return on Investment

  • It's been the service I've used for daily emails for group challenges - Meaning that I had a service that was cheaper than others AND was reliable. When the customers got the emails reliably, I retained them, customers.
  • It has been less flexible in terms of customization - This hasn't had a tangible benefit but may have had a lead-on effect of the emails not always looking as professional to the customer.
  • It is much cheaper than other services meaning I've saved likely $2000+ based on the size of my email list (which is a lot for my small business!).

Alternatives Considered

Drip Ecommerce CRM and Mailchimp

Other Software Used

Meta for Business (formerly Facebook for Business), Evernote, Canva