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Sentry Reviews and Ratings

Rating: 8.7 out of 10
Score
8.7 out of 10

Community insights

TrustRadius Insights for Sentry are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Many users have praised the clean and user-friendly interface of Sentry, describing it as great with a clean format. They appreciate the intuitive design and easy navigation, which contributes to a seamless user experience. Reviewers have also highlighted the exceptional error tracking capabilities of Sentry. The per-user exception tracking feature allows users to easily identify and investigate issues by looking up account IDs and reviewing encountered exceptions. This comprehensive approach enables effective debugging and troubleshooting. Several users have commended Sentry for its generous free tier, offering 10,000 events per month. They express satisfaction with the ample availability of event tracking provided by this free plan, indicating that it meets their needs without any additional charges or limitations. Overall, these three pros are consistently mentioned by reviewers and contribute to the positive sentiment expressed about Sentry.

Reviews

15 Reviews

Sentry at the gates of perfomance

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Sentry is our window to the performance of the website, giving us insight in performance and more importantly insight in the errors occuring there, so we can fix them reactively, if not proactively.

Besides the observability Sentry grants us itsself, we also export the logging to an external dashboarding tool to grant us one source of insight

Pros

  • Frontend developer approved insight
  • Dashboarding
  • Company onboarding

Cons

  • Lot of functionality leads to a cluttered interface, that will always be a point to improve if you don't want to scare off new users

Likelihood to Recommend

I think it is particularly suited for frontend observability and debugging. To me personally it feels less suitable for backend debugging, but that could be lack of experience as we only used it once like that and the backend ate the quotum, leading to other teams having no bandwidth left to work with, which impacted adabtability in those teams

Vetted Review
Sentry
7 years of experience

Excellent tool for front-end checks

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Sentry for Client Side web application and performance Monitoring. We needed to track and troubleshoot client side errors for frontend application and the measure the performance of our frontend applications and some backend applications and also for website monitoring. Easy installation and implementation and provides support for entra-id groups for user maintenance

Pros

  • frontend client side errors
  • measure the performance of your frontend applications
  • easy user interface
  • It is easy to integrate and useful for team organization
  • session replays

Cons

  • alerting integration with microsoft teams
  • some documentation with integration for other tools is behind schedule
  • micro-architecture setup to use with multiple teams

Likelihood to Recommend

Great tool for front-end checks. Compared to a few years ago, they have made significant progress in terms of quality, features, and a more user-friendly interface. It has improved considerably. The session replays are also extremely useful. They make it possible to determine exactly how the user interacted with the website and where exactly things went wrong. By default, all text values are hidden in Sentry, ensuring that no user-sensitive data is disclosed.

The bug handling tool that you want

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Sentry is used mostly for logs, code debugging, and error handling. It takes a central place in the entire error handling process, including analytics and related insights.

Pros

  • Error logs
  • Error trend count
  • Integration with outside tools

Cons

  • Extra detailed error logs view
  • UI simplicity
  • Understanding connected/related errors better

Likelihood to Recommend

Working with Sentry feels very natural once you understand how it's built and how to find everything in its platform. You can connect it to outside notification sources such as emails, Slack messages, etc., which makes it even easier to handle errors and issues quickly.

Vetted Review
Sentry
5 years of experience

Sentry deep dive review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use sentry primarily for application monitoring, our biggest use case of sentry is log and error monitoring. For our money Sentry is best at it, it gives full views of errors that happen on your applications with incredible captured details like causes, lines and other specifications we couldnt find in other platforms we were considering.

Pros

  • Error capture
  • Application monitoring
  • Session replay

Cons

  • Custom queries can be a little complicated to work with
  • Pricing can get a little steep

Likelihood to Recommend

If you are just getting started and looking to scale Sentry is perfect, for us we were using it on NodeJS and we simply had to install a few lines of code to making it work in minutes.

Vetted Review
Sentry
3 years of experience

Real time error tracing with Sentry.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We have many microservices and its very important to monitor them for errors and any other bugs. So we needed some dashboard where we can see the full trace of the error occurred while the user was using our product and Sentry just does that. Its so easy to integrate and see the error traces with the information of user and the line from where the error originated.

Pros

  • Get the full trace of the error.
  • Integrations like slack for errors if you can't see dashboard everytime.
  • Different kinds of alerts like slack, email and grouping of alerts.

Cons

  • if we could decrease the costing via some kind of sampling of errors.
  • sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
  • self hosted capabilities or using own storage to reduce cost.

Likelihood to Recommend

Some of cases would be:-

<ul><li>get full trace of the error occurred with user information like primary key.</li><li>Grouping of similar kinds of errors.</li><li>Assigning the errors to someone from company and creating it as a jira issue for resolution tracing.</li><li>differentiating errors according to the environment where they occured.</li><li>role based access for the dashboard for different users of company.</li></ul>

Dev viewpoint of Sentry

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use sentry for monitoring and tracking errors in our system. We have set up our own self-hosted instance for monitoring multiple systems. In fact multiple instances of sentry for different orgs. We heavily used it for alerting and identifying unknown or uncaught exceptions and also real time alerting for the same.

Pros

  • Integration with application is quite simple
  • Tracing exception and storing relevant info for simpler debugging
  • User interface is quite simple and easy
  • Integration with Slack or similar platforms for alerting

Cons

  • Simpler and much configurable alerts, sometimes it doesn't look too intuitive
  • It is very resource heavy and not that cost friendly
  • Data sampling could be better

Likelihood to Recommend

It is well suited for a company that is somewhat okay with spending money on extra monitoring. But it is not for a company that is very small in size, because it is not really required for such small-sized applications and also brings the cost of operation higher. But it is a very useful tool if you have decent traffic in your systems and require aggressive monitoring

Vetted Review
Sentry
1 year of experience

Comprehensive Web Application Monitoring with Performance and Analytic Insights

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Proactive web application monitoring, performance monitoring in production, crash reporting and error logging. Allows us to autonomously monitor a variety of web apps, sites, back end processes and the like with automated tools, scheduled scanning, comprehensive reporting and a relatively easy to use/understand dashboard. Excellent for providing client visibility.

Pros

  • Comprehensive toolkit, wide variety of monitoring/tracking/testing metrics.
  • Excellent developer workflow integrations (Jira, ClickUP, Slack., etc.)
  • Gives depth to basic web analytics (causes of performance issues etc.)

Cons

  • Can be extremely complex to implement, especially if you have a variety of different platform stacks
  • Learning curve for setting up/understanding dashboards/output.
  • Complex pricing model for certain applications.

Likelihood to Recommend

Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,

Vetted Review
Sentry
4 years of experience

Excellent error tracking and monitoring software

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Sentry is being used only by our R&amp;D department in our organization. We use it in order to collect information on client-side problems of our platform, in order to later on analyze this information and try to come up with the most important or most impactful bugs that we need to fix in order to supply a better experience to our users.

Pros

  • It collects very detailed information on problems that happen to our users while using the platform
  • It supplies very good tools in order to aggregate the collected data and analyze it
  • It integrates with Slack, making it easier to "monitor it in real time"

Cons

  • The UI is overwhelming and it takes time to "digest it"
  • It would have been nice to have the ability to "group together" minor releases into one that represents a bigger release

Likelihood to Recommend

For us, as an organization that develops an online SAAS platform, Sentry is the best solution for monitoring the client-side problems we have in our platform. We have many other alerting and monitoring tools, but these are used to detect problems on the backend side, while Sentry is the only one that helps us understanding the problems in the code facing the customers.

A Solid Application Monitoring Solution

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Sentry is our primary application monitoring solution. We use Sentry to stay on top of bugs, regressions, core web vitals, long running queries, performance bottlenecks, page speed, etc. Sentry allows us to not only track and monitor issues but also troubleshoot them.

Pros

  • Application Monitoring
  • Performance Monitoring
  • Page Speed and Core Web Vitals Monitoring
  • Source Code Integration (Regression Monitoring)

Cons

  • More useful stack track
  • Better grouping of related issues instead of them coming in as separate issues
  • More insight into each issue in terms of which ones actually impacted the user

Likelihood to Recommend

Frankly, Sentry works very well as a full-range monitoring solution. It's not always easy to understand <i>why</i> an issue occurred, but that's about the only area where I think I would like to see them improve.

Solves all your production monitoring and alerting problems

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Sentry is being used across all the cloud teams at our organization. It is helping us to monitor all of our production applications and get real time alerts when any issues arise. It integrates into Slack as well which helps us facilitate issue triage and incident management.

Pros

  • Great user experience
  • Real time alerting
  • Wide range of supported SDK languages

Cons

  • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
  • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
  • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.

Likelihood to Recommend

[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.

Vetted Review
Sentry
1 year of experience