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Bug Tracking Software

Bug Tracking Software Overview

What is Bug Tracking Software?

Bug Tracking Software is a component of Application Lifecycle Management that records bugs discovered during software development. Alternately known as Defect Tracking, bug tracking software provides a record of bugs that have been discovered and facts known about them. This record of facts includes such useful details like the time the bug was reported, a description of error behavior, and how to reproduce it. Members of the software development team can track bugs, and sometimes app users may as well. System administrators can configure permissions, change bug status, or delete bugs.

In addition, bug-tracking systems may track suggested improvements which are not strictly bugs (e.g. app performance). A backlog of bugs and improvement requests provide useful guidance to product managers planning future releases.

Bug Tracking Software Features & Capabilities:

The advantages of using a bug tracking system are:

  • Alert system or feed for bug info delivery

  • Error log management, log summary, search and filter

  • Custom workflow and fields

  • Dependency management and work sequencing

  • Collaboration tools, Kanban board, private messaging

  • In-page feedback, visual feedback, real-time communication

  • Task management, assignment, and delegation

  • Search tool for bug location in the application log

  • Multi-format bug list / read-out (e.g. .csv, Excel file)

  • Ticket management, ticket emailing

  • Duplicate bug report detecting (append report to prior bug)

  • Time tracking (e.g. predict how long bug will take to fix)

  • Track effectiveness of testers (find rate per tester)

  • Track effectiveness of development team in fixing bugs

  • Triage bugs by app feature, finding problematic or buggiest place

  • Calculate sprint estimations based on bug density

  • Build list items for regression testing

Pricing Information

Basic but popular bug tracking software is available free. Free editions may include access to forums or peer assistance for support. Paid editions may include more sophisticated support. Advanced bug tracking tools are available on paid plans, often after a free trial (14 or 30 day). Paid plans support larger teams and higher volume of testing activities and logging. They might include advanced testing and tasking, more storage and archiving, and more security (e.g. identity federation).

Bug Tracking Products

Listings (1-23 of 23)

66 Ratings

Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products inclu...

8 Ratings

SpiraTest allows customers to manage their software testing and quality assurance activities. It provides requirements management, test management and bug-tracking functionality with integrated reporting.

6 Ratings

Fog Creek Software is a small, friendly software company in New York City that was designed from the ground up to be a great place to work. We work on interesting projects with smart people, treat everyone like royalty, and eat lunch together every day.

7 Ratings

Countersoft is about enabling the collective capability that exists within all teams and projects. We build software products that help teams deliver. Our products and services are used by start-ups, SMEs, Fortune 2000, government, educational bodies, not-for-profits and charities around the glob...

Retrace (formerly APM+) is a lightweight Application Performance Management solution. Retrace gives developers continuous, real-time analysis through a combination of code-level visibility with in-line log and error data. Retrace helps identify top performance offenders by analyzing top page requ...

1 Ratings

Instabug/We deliver Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With the best-in-class bug and feedback reporting, secure crash reporting, intuitive in-app surv...

1 Ratings

Bugsnag headquartered in San Francisco offers their application health and error tracking application, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.

We don't have enough ratings and reviews to provide an overall score.

Jixee is a bug and issue tracker that integrates with tools like Github, Bitbucket, and Slack.

We don't have enough ratings and reviews to provide an overall score.

GNU GNATS is an open source bug and defect tracking system.

We don't have enough ratings and reviews to provide an overall score.

Adminitrack, from the company of the same name headquartered in Atlanta, Georgia, is a cloud-based issue and defect tracking solution.

We don't have enough ratings and reviews to provide an overall score.

QaBook, from QaWorks in the UK, is an offering that contains both test management and defect tracking features.

We don't have enough ratings and reviews to provide an overall score.

IDA and Company provides ZipBoard, a visual feedback and bug tracking tool.

We don't have enough ratings and reviews to provide an overall score.

Planio provides a project management solution. The solution was launched in 2009.  The company is based in Berlin, Germany. 

We don't have enough ratings and reviews to provide an overall score.

Nulab provides online collaboration tools. The company was founded in 2004 by three programmers. The company name is a hybrid of the words null and laboratory.

We don't have enough ratings and reviews to provide an overall score.

Product management: including products, stories, plans, releases and roadmaps;Project management: including projects, tasks, teams, builds and burndown charts;Quality management: including bugs, test cases, test tasks and test results;Document management: including product document library, proje...

We don't have enough ratings and reviews to provide an overall score.

Usersnap is designed for teams developing digital products and web experiences. It's a collaboration space where bugs are reported and visual feedback is collected, shared and discussed.