SEON. Fraud Fighters
Use Cases and Deployment Scope
SEON is an application that we use to determine any underlying threats on each account, whether it may be a 3rd party use of a card, multiple accounts, suspicious bouncing geo locations etc. It also displays if a person has reached their daily limit of purchases, if their spending increases etc.
Pros
- Identifies chargeback issues
- Display all relevant info on front page
- Automatic block on accounts that may give a high red flag
Cons
- The length of time to load accounts
- No social-oriented tools
- The location is not always on point. Someone may be in a nearby state but SEON shows otherwise
Likelihood to Recommend
One of the ways SEON works is by preventing payment fraud and bonus abuse. SEON can verify users in real-time by analyzing digital footprints, device data, and behavioral patterns to identify high-risk transactions. It also detects chargeback. In my daily work task, I come across players who are unable to purchase due to these Chargeback errors and with SEON working on clean and on time, the issue is addressed in a timely manner and can be escalated. It stops the player from making additional purchase which could put our company at a disadvantage, in case player continues to file Chargeback, so we have control over the purchases and can have the issue rectified early and effectively.
