Name: ServiceSim
Author: Vistio

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Innovation Management

Text Editors

Development

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enterprise Feedback Management

Operational Analytics

Project Portfolio Management

Visitor Management

Enterprise

Accounting

Blockchain Payments

Crypto Asset Management

Investor Relations

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Archiving

Cloud Storage

Custom Software Development Services

Database Performance Monitoring

Endpoint Security

Firewall

Fraud Detection

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Release Management

SIP Trunking

Software Composition Analysis (SCA)

Value-Added Resellers (VARs)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Blogging

Content Management

Creative Collaboration

Email Marketing

Gamification

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Wireframing

Writing and Proofreading Tools

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales

Data-Centric Audit Protection (DCAP)

GDPR Compliance

Security

3D Modeling

Architecture

Aviation

Internet of Medical Things

Membership Management

Municipal

Oil and Gas

Roofing

Vertical-Specific

medium

M2E Cloud

Inventory Management

aPlus+ Attendance, from Cobek Software, offers a selection of attendance solutions from 'off the shelf' to more complex integrated systems. Options can be configured to integrate with an existing system.

aPlus+ Attendance

Attendance Tracking

Cobek Software

large

KindLink, from the company of the same name in London, is presented as a platform where businesses and charities connect and manage their corporate social responsibility, fundraising, volunteering, donor CRM, and measure and share their sustainability impact.

KindLink

Corporate Volunteering

Alert Rental Software in Colorado Springs boasts installation and successful operation in hundreds of the world’s best-automated construction, general tool, and event equipment rental companies, writing millions of rental contracts annually.  Alert is a rental software provider, doing business throughout North America, the Caribbean, and several other countries.

Alert Startup Subscription

Alert Fundamentals

Alert Summit

Alert Rental

Equipment Rental

Based in Silicon Valley, AnChain.AI is a blockchain analytics company that specializes in AI-powered platforms. AnChain.AI provides around-the-clock protection, securing crypto exchanges, protocols, and DApps worldwide for several millions of dollars in weekly transaction amounts. The Situational Awareness Platform (SAP) proactively protects crypto assets by providing proprietary artificial intelligence, knowledge graphs, and threat intelligence on blockchain transactions. The vendor states the SAP can also detect and predict vulnerabilities and threats before they occur, enabling businesses to take proactive action.

AnChain.ai

Blockchain Analysis

small

The Org

Org Chart

Orgio, Inc.

Mavenir, headquartered in Richardson, Texas, offers CloudRange, a network function virtualization (NFV) option. CloudRange allows CSPs to realize additional revenue streams by launching and scaling new services.

Mavenir CloudRange (discontinued)

Network Function Virtualization (NFV)

CloudRange Mavenir CloudRange (discontinued)

Discontinued Products

CMIT Solutions headquartered in Austin offers CMIT Email Security, to block or prevent transmission of inbound or outbound unsafe and undesirable emails.

CMIT Email Security

Secure Email Gateway

Anti-malware

Customizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

CMIT Solutions

EventsWallet

Event Management

TurnKey Lender

PinPoint DMS, from LSSP Corporation, is presented as a fully customizable, non-technical approach to storing and editing files with built-in workflow, onboarding, and retention management.

PinPoint Document Management Software (DMS)

Document Management

PinPoint DMS PinPoint Document Management Software (DMS)

LSSP Corporation (PinPoint DMS)

SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Its AI-powered platform simulates real-world interactions, allowing agents to practice for customer conversations. It is used to automate training and coaching in contact centers.

SymTrain

Zenarate AI Coach helps brands develop confident top-performing agents through AI Simulation Training. Zenarate's AI Coach is used worldwide in countries including the U.S., Canada, Mexico, Philippines, India, and Europe in 15 languages. Zenarate customers include companies in financial services, healthcare, insurance, telecommunications, technology, retail, and travel industries.

Zenarate

Enterprise-ready AI-powered technology used to improve agent productivity and efficacy, helping them to be more informed, engaged, and focused on the customers. And sales leaders get instant visibility into trends in the contact center, enabling them to optimize performance.

Five9 Agent Assist

salevant.ai

Intelligent Virtual Assistant

Salevant.ai

Basic

Professional

Free

SalesPanda

Sales Enablement

Dynamic content

Landing pages

Mobile optimization

List management

Lead nurturing automation

Data quality management

Automated sales alerts and tasks

Social sharing and campaigns

Social profile integration

Dashboards

ServiceSim

Sales Training

The AI customer responds with a realistic comment.

The AI customer shows some frustration with the agent.

The agent demonstrates empathy toward the customer.

Transcripts of each interaction are saved and can be shared with supervisors to demonstrate proficiency.

Vistio’s unique approach to optimizing contact centers uses proprietary technology and Artificial Intelligence to enhance agent capabilities instead of replacing agents. Our suite of contact center tools augments your employees to turn new hires into agents and agents into subject matter experts.

Vistio

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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Comparisons

Compare with

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